Transaction fees on the blockchain can get expensive and are sometimes unpredictable. These fees are called Network fees and do not go to Paxful. They go to the blockchain networks to make sure your funds are safe.
Luckily, the fees in modern blockchains are lower than the fees in the older blockchains (such as Bitcoin and Ethereum). Paxful does its best to give users the option to save on fees, which is why we've added the TRON (TRC-20) Network.
What USDT does Paxful support?
For USDT (Tether USD) we allow two send-out options from your Paxful Wallet: Ethereum (ERC-20 USDT) and TRON (TRC-20 USDT).
Why don't I have the option to use TRON in the mobile app?
Right now TRON is only available on our website. You can use either the desktop or mobile site. TRON will be added to the mobile app soon!
What are the fees associated with TRON USDT send-outs?
Network fees are $0 when you send TRON-based USDT from your Paxful Wallet. However, you will have to pay the Paxful Wallet fee. Check out this article for more information on our fees.
Which network does my wallet/exchange accept?
Typically you can see that in the ‘Receive’ or ‘Deposit’ screen within your wallet. Look for either Ethereum (ERC20) USDT or TRON (TRC20) USDT. If you are given a deposit address, you can easily spot the Ethereum address by the ‘0x’ in the beginning, while TRON addresses start with a capital ‘T’.
Note: Make sure your wallet/exchange supports USDT transfers. Please never withdraw money directly to ICO addresses or services not designed to accept USDT.
What if I want to send USDT to another Paxful user?
You can still send funds to another Paxful Wallet by using a Paxful username or wallet address. There is no network fee for internal transfers (you have 1000 USD worth of free internal transfers each month).
I want to withdraw the funds to my own wallet, what software should I use?
Your funds are safe in your Paxful Wallet, but if you want to keep USDT in your own wallet, you can find the software for your desktop or mobile device here:
Why won’t my transaction go through?
Make sure you copied the address correctly. Keep in mind that addresses are case-sensitive. Also, make sure your address is either Ethereum USDT (starts with ‘0x’) or TRON USDT (starts with ‘T’).
If you’re still running into issues, feel free to reach out to our support team.