이메일 주소 변경 방법

이메일 주소는 설정 페이지에서 변경하실 수 있습니다. 다음 단계를 따라주세요.

  1. 상단 오른쪽의 계정 아이콘에서 설정 페이지로 이동합니다.
    Settings.png
  2. 계정 설정 헤더 아래에서 "이메일 변경"을 클릭하세요.
    Change_Email.png
  3. 팝업창이 표시되며, 여기서 "계속"을 클릭하세요.
    Continue.png
  4. 휴대폰의 문자메시지나 2FA 인증 앱으로 받은 인증용 코드를 입력하시게 됩니다.
    2fa.png
  5. You'll now need to type in the email address you'd like to associate with your Paxful account, then click “Verify Email”.
    new_email_setup.png
  6. Go to your email inbox and copy the code we send you.
  7. Verify your email address by inputting the code when prompted. 
    set_up_email_code.png

After setting up the new email associated with your Paxful account, you'll see a pop-up window that will confirm the change.

Here are a few things to keep in mind: 

  • It may take up to 24 hours for our system to complete the change of your account’s email address. 
  • If you’re using 2FA, you will receive a validation code through either Google Authenticator or Authy. 
  • You *must* be able to verify the new email address. If you're unable to, you won't be able to change your email to that specific address. 
  • You are only able to change your email address **3** times.

For your security, some email address change requests need to be reviewed by our support team. If you are unable to change your email address through the steps above, you can reach out to us through the contact form. For more information on how to use this form, check out this article.

Once our support team receives your request, we’ll ask you a few questions to make sure you’re the owner of your Paxful account. From there, our team will take a look at processing your request.

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