• What Are Trusted Offers?

    Trusted Offers come from different groups of Paxful users. These users have been verified and approved by us, and we think you’d enjoy trading with them. The list includes:

    • Power Traders
    • Corporate Accounts
    • Peer Program Members

    What does each group mean? 

    • Paxful Peer Program (Peers, Ambassadors, Associates)—Trusted and verified users who have taken an additional step to be part of the Paxful community. 
      • If you’re interested in becoming part of the Paxful Peer Program, check out the requirements and next steps here.
    • Power TradersExperienced traders who go above and beyond to provide seamless trades for their partners. 
      • Requirements and next steps to become a Power Trader can be found here.
    • Corporate Accounts—Businesses that have met the requirements and have been approved through our compliance checks. 
      • Requirements and application process can be found here.

    Note: If you’d like to see offers from only some of these groups, you can use the User Type filter on the left side of the buy or sell page:

    User_Type_Filter.png

  • Featured Offers

    What are featured offers?

    Featured offers are highlighted in the “buy” and “sell” sections of the Paxful marketplace. Our team selects a handful of offers to be featured in the marketplace for a period of time.

    Featured_Offers_-_KB_Screenshot.png

    If you see a featured offer in the marketplace, it could be from:

    • A power trader
    • A trader that we trust (has received good feedback from trade partners)
    • A trader that you’ve marked as “trusted” in the past 

    How can I get my offer to be featured?

    We’re not taking requests to feature offers right now. Keep trading safely and fairly in the marketplace and maybe your offer will be featured someday!

  • Country restrictions on payment methods

    Some payment methods are only available in certain countries in the Paxful marketplace. The current restrictions can be found below:

    Payment method Restricted Countries
    Zelle Cameroon, Ghana, India, Nigeria
    Chime Cameroon, Ghana, India, Nigeria
    Green Dot Cameroon, Ghana, India, Nigeria
    Cash App Cameroon, Ghana, India, Nigeria
  • How can I lift a restriction on my payment method?

    In an effort to help make the marketplace a safer environment, you’ll notice that we’ve limited payment methods you can use based on your location. Unfortunately, you can't create a new offer or start a new trade with this payment method. Any of your current offers with this payment method will also be deauthorized.

    If you are temporarily living or traveling in a country where a payment method is currently restricted, but you have proof that the payment method belongs to you, please:

    1. Take a screenshot of the account that displays your name
    2. Provide proof that you are only temporarily in a restricted country, and proof of address or documentation from your country of origin
    3. Send the screenshots of the documents to our support team through the contact form. 

    Once we get that information, our team will take a look to see what we can do. 

     

  • Why was my offer removed?

    Sometimes, an offer on Paxful will be removed from the marketplace because it harms the buying and selling experience for the Paxful community. 

    Here’s a short list explaining why offers are removed from the Paxful marketplace:

      • Changing the terms and instructions - Do not change the terms and instructions you agreed to with your trade partner after the trade has started. 
      • Sharing contact information - Do not attempt to communicate outside of Paxful’s trade chat with your trade partner. Giving out personal information is how fraud and identity theft start. This includes WhatsApp, Telegram, phone numbers, email, etc. 
      • Being unresponsive with your trade partners - Do not create an offer and then become unresponsive with your trade partner once the trade is initiated.
      • Being disrespectful - Do not use any profanity, hate speech, and other offensive or vulgar messaging in your offer. Paxful has a zero tolerance policy for this type of behavior. 
      • Payment method was restricted - Offers can be removed from the marketplace because the payment method selected has been restricted in your location. For more information, take a look at this article.

     

    I understand why my offer was removed, what are my next steps?

    In most cases, you’ll receive a gentle warning about your offer and why it was removed. You’ll be expected to turn your offer on again and update the terms and instructions so it doesn’t fit the criteria mentioned above. Additional actions may be taken for severe or repeat offenses, such as being banned from Paxful or restricting the payment method. 

     

    I understand why my offer was removed and now I can’t create a new offer using the same payment method, what are my next steps now?

    Please contact our support team so we can help get this payment method reinstated for you. Our Marketplace investigations team will verify the request and ensure your account is in good standing before granting access.

     

  • Offer working hours

    As an offer owner, you have the option to set a timeframe for your offers to be active on the public list. This way, you don't need to deactivate each of your offers every time you go offline. This guide will show you how to manage working hours for your offers and how to find them on an offer of your trade partner.

    Managing working hours for your offers

    To set or edit working hours for your offer, do the following:

    1. Begin creating or editing your offer as usual, according to standard flow

    2. On Step 3 of the offer creation flow in Advanced options, locate the Working hours section. Choose your time zone from the Your Time Zone drop-down list.
    OfferWorking1.png

    3. Click the days of the week you want to select or deselect.

    OfferWorking2.png

    4. Click a time box and select a time from the drop-down list that appears. Choose the timeframe for your offer to be active on the public listing.
    OfferWorking3.png

    Note:

    • On the unselected days of the week, your offer will be inactive.
    • To set a different time for each day of the week, activate the Custom schedule toggle, and make the necessary adjustments.
    • To apply the selected schedule for all existing offers, activate the Apply to all offers toggle.
    • To reset a selected schedule, click Reset Schedule.
      Offerworkingnote.png


    5. Continue the offer creation or editing flow as usual and click Create offer or Update offer to save your offer working hours.

    Working hours of your trade partners

    To see the working hours of an offer, do the following:

    • On the offers list page, locate an offer of your interest and click Buy or Sell, depending on the offer type.
      Working_hours.png
    • On the offer page, scroll down to see the Offer working hours section.
      New-Offer-working-hours.png

    Tip:

    • To see the timezone of an offer, hover over the clock icon.
    • To see the exact schedule, hover over a day of the week.

    For more information on how to improve your offer creation flow, check our guides on how to write good offer terms and trade instructions

  • Creating offer to buy cryptocurrency

    To set your personal exchange rules and establish a flow of trades, you need to create your own offers. This guide gives an overview of how to create an offer to buy crypto on Paxful. If you are interested in existing offers of other Paxful traders, please see our guide on buying cryptocurrency.

    Before we begin, ensure you have created an account. Once you sign up, you will be assigned a wallet automatically. 

    Note: In order to create an offer, you need to be ID-verified.

    Video

    Here’s a short video on how to create an offer:

    Step 1 Payment method

    1. Log in to your Paxful account and click Create an Offer.

    Click-Create-an-offer-mutlicoin.png
    Create an Offer page appears.

    Tip: Using your phone? Click the hamburger icon and click Create an Offer.

    2. Choose the cryptocurrency type you want to buy or sell.

    Offer-creation-choose-crypto-type.png

    3. Select Buy offer type.
    2.2.png

    4. Select a payment method.

    Choose how you want to buy crypto:

    • Select the payment group from the left box.
    • Choose the exact payment method from the list in the middle.
    • If you are not sure which group your payment method belongs to, you can also search for payment methods in the search bar. Simply start typing the word in the Search all payment methods field and an option will appear in the list. If your payment method has been registered already, it will appear for you to select it.

    3.2.png

    Note: Don’t see the payment method of your choice? Suggest a new one by clicking the Click here to suggest a new one link.

    5. Choose your currency from the Preferred currency drop-down list.

    4.2.png

    Note:

    • Only one currency per offer is allowed. 
    • Available currencies may vary depending on the payment method you choose. These limits are set to avoid incorrect trades. For more information, click here.
    • With bank transfers, it is important to insert the bank name and the country where your bank account is registered. This will help to avoid any misunderstandings with your potential trade partners.

    6. Check if all details are correct and click Next step to proceed.
    5.2.png

    Step 2 Trade pricing

    1. Click Market price or Fixed price to choose the cryptocurrency rate you want to use.

    chooseprice.png

    Note: 

    • Market price Your offer’s selling price will change according to the market price of crypto.
    • Fixed price Your offer’s selling price is locked when the offer is created, and won’t change with the market price of a cryptocurrency.
    • This option is not available for stablecoins such as USDT.

    2. Choose how much you want to earn on each purchase by inserting the number into the margin field.

    6.2.png

    Set a percentage according to the market price of crypto and your personal trading intentions. This percentage can be both negative and positive. You can read more about the margin here. You will see on the screen a clear explanation of how much you will earn according to the percentage selected.

    Note:

    • Do not set a very low or high percentage to attract customers and negotiate the price within a trade. It is against our Terms of Service.
    • Cryptocurrency sellers look for the best value + user rating. Choose the margin percentage that you think your target audience would value. A positive margin percentage is advised when creating an offer to buy crypto.
    • As a default, we offer a cryptocurrency price which is the average ask price between Coinbase, Bitstamp, Bitfinex. For more flexibility with Bitcoin rate click Switch to advanced mode.

    3. Set offer trade limits by inserting numbers into Minimum trade amount and Maximum trade amount fields.
    7.2.png

    Here you can choose how much crypto in the traditional currency you want to buy.

    Note: You can set a range or click Use exact amount to set the sum you are interested in. Once a trade is initiated, the exact trade equivalent in BTC is moved into escrow.

    4. Choose the offer time limit by inserting a number into the minutes field.
    8.2.png

    This indicates the amount of time you have to make the payment. If you do not click Paid before the payment window expires, the trade will be automatically canceled.

    5. Check if all details are correct and click Next step to proceed.
    9.2.png

    Step 3 Trade instructions


    1. Choose offer tags from the Offer tags drop-down list.
    10.2.png

    Offer tags will appear close to the payment method name in the list of offers. It should be something which helps to personalize your offer, add additional information to it. 

    Example: All bank transfers, Instant payment, Long term buyer needed.

    Note: Can’t find the tag you’re looking for? Suggest a new one by clicking the Suggest a new one to us link.

    2. Create your offer labels. Type them into the Your offer label field.
    11.2.png

    Labels are used to draw attention to the most important specifics of your offer. 

    Example: no ID verification needed, quick release, receipt required and more.

    Note: For Bank Transfers the bank name is used instead of a label.

    3. Write offer terms for sellers. Type them into the Offer terms for the seller field.
    12.2.png

    This info will be shown publicly in your offer. It should have short and clear details: do you want a seller to provide a photo of his ID? Is any receipt or other document needed? Do you want the payment method to be processed in a specific manner? Will you require a considerable amount of time to process the payment? Check more info here.

    4. Write trade instructions. Type them into the Trade instructions field.

    13.2.png

    Trade instructions will be visible once a trade has started. This should be a clear step-by-step guide for your potential trade partner. Read more information here.

    5. Choose if you need a verification filter for your trade partners by selecting the Verification checkbox.

    14.2.png

    Trading with verified users helps to avoid irresponsible users. However, the number of your potential trades will be lower as some of the users want to keep their privacy online.

    Optionally, click Advanced options for some additional settings:

    • Select a target country from the Target country drop-down list.
      You can choose countries where you would like to get your trade partners. 
    • Adjust offer visibility by selecting Show this offer only to users in your trusted list checkbox.
      Visibility can be set for your trusted users only. It is useful if you have a list of traders marked as trusted and you want to trade only within this group of people.
    • Set a minimum amount of trades required by typing a number in the Minimum trades required field.
      This is useful when you want to trade only with experienced Paxful users. Set a minimum you consider valid for you.
    • Set a fiat limit for new accounts by typing a number in the Fiat limit for new accounts field.
      You can use this option not to risk big amounts with users of a few trades and low reputation.
    • Set limitations by countries. Select an option from the Limitation by countries list and insert a country in the field below.
      You can make your offer visible or hidden to customers from specific countries. This is related to IP address and smart country detection.
    • Adjust Proxy/VPN limitations by selecting an option from the Proxy/VPN limitations list. You can choose whether to trade with all users or avoid those with VPN and Anonymizer.
    • Choose working hours for your offer under the Working hours section. Choose the days of the week and times during each day when you want this offer to be active. Read more here.

    Advancedoptions111.png

    AdvancedOptions222.png

    AdsvancedOptions333.png

    6. Check if all details are correct and click Create offer to proceed.
    16.2.png

    Note:

    • You can always return to the previous step by clicking the Previous step button.
    • You can change and edit your offer later.
    • Offer cannot be changed once a trade has started.
    • Once your offer is created, you can check it on your dashboard. Use Vendor dashboard to edit and manage your offers.

    Your offer is created. Wait for sellers to start trades. 

    Check our Terms of Service and tips to buy cryptocurrency. In case of any issues, feel free to contact our Support.

     

  • Creating offer to sell cryptocurrency

    To set your personal exchange rules and establish a flow of trades, you need to create your own offers. This guide gives you an overview of how to create an offer to sell crypto on Paxful. If you are interested in existing offers of other Paxful traders, please see our guide on selling cryptocurrency.

    Before you begin, ensure you have created an account. Once you sign up, you will be assigned a free wallet automatically. 

    Note: In order to create an offer, you need to be ID-verified.

    Video

    Here’s a short video on how to create an offer:

    Step 1 Payment method


    1. Log in to your Paxful account and click Create an Offer.

    Click-Create-an-offer-mutlicoin.png

    Create an Offer page appears.

    Tip: Using your phone? Click the hamburger icon and click Create an Offer.

    2. Choose the cryptocurrency type you want to buy or sell.

    Offer-creation-choose-crypto-type.png

    3. Select Sell offer type.
    2.2.png
    4. Select a payment method.

    Choose how you want to sell cryptocurrency:

    • Select the payment group from the left box.
    • Choose the exact payment method from the list in the middle.
    • If you are not sure which group your payment method belongs to, you can also search for payment methods in the search bar. Simply start typing the word in Search all payment methods field and an option will appear in the list. If your payment method has been registered already, it will appear for you to select it.

    3.2.png

    Note:

    • Note the escrow fee for the selected payment method.
    • Don’t see the payment method of your choice? Suggest a new one by clicking the Click here to suggest a new one link.

     5. Choose your currency from the Preferred currency drop-down list.
    4.2.png

    Note:

    • Only one currency per offer is allowed. 
    • Available currencies may vary depending on the payment method you choose. These limits are set to avoid incorrect trades. For more information, click here.
    • With bank transfers, it is important to insert the bank name and the country where your bank account is registered. This will help to avoid any misunderstandings with your potential trade partners.

     6. Check if all details are correct and click Next step to proceed.
    5.2.png

    Step 2 Trade pricing

    1. Click Market price or Fixed price to choose the cryptocurrency rate you want to use.

    chooseprice.png

    Note: 

    • Market price Your offer’s selling price will change according to the market price of a cryptocurrency.
    • Fixed price Your offer’s selling price is locked when the offer is created, and won’t change with the market price of a cryptocurrency.
    • This option is not available for stablecoins such as USDT.

    2. Choose how much you want to earn on each purchase by inserting the number into the margin field.
    6.2.2.png

    Set a percentage according to the market price of cryptocurrency and your personal trading intentions. This percentage can be both negative and positive. You can read more about the margin here. You will see on the screen a clear explanation of how much you will earn according to the percentage selected.

    Note:

    • Do not set a very low or high percentage to attract customers and negotiate the price within a trade. It is against our Terms of Service.
    • Buyers often look for the best value and great seller ratings. Choose a profit percentage that you think your target buyers will find attractive.  A negative margin percentage is advised when creating an offer to sell crypto.
    • As a default, we offer a cryptocurrency price which is the average ask price between Coinbase, Bitstamp, Bitfinex. For more flexibility with Bitcoin rate click Switch to advanced mode.

     3. Set offer trade limits by inserting numbers into Minimum trade amount and Maximum trade amount fields.
    7.2.png

    Here you can choose how much crypto in the traditional currency you want to sell.

    Note: You can set a range or click Use exact amount to set the sum you are interested in. Once a trade is initiated, the exact trade equivalent in crypto is moved into escrow.

     4. Choose the offer time limit by inserting a number into the minutes field.
    8.2.png

    This indicates the amount of time your trade partner has to make their payment. If the buyer has not clicked Paid before the payment window expires, the trade will be automatically canceled.

    5.  Check if all details are correct and click Next step to proceed.
    9.2.png

    Step 3 Trade instructions

    1. Choose offer tags from the Offer tags drop-down list.
    10.2.png

    Offer tags will appear close to the payment method name in the list of offers. It should be something which helps to personalize your offer, add additional information to it. 

    Example: All bank transfers, Instant payment, Long term buyer needed.

    Note: Can’t find the tag you’re looking for? Suggest a new one by clicking the Suggest a new one to us link.

    2. Create your offer labels. Type them into the Your offer label field.
    11.2.png

    Labels are used to draw attention to the most important specifics of your offer. 

    Example: no ID verification needed, quick release, receipt required and more.

    Note: For Bank Transfers the bank name is used instead of a label.

    3. Write offer terms for buyers. Type them into the Offer terms for the buyer field.
    terms_for_buyer.png

    This info will be shown publicly in your offer. It should have short and clear details: do you want a buyer to provide a photo of his ID? Is any receipt or other document needed? Do you want the payment method to be processed in a specific manner? Will you require a considerable amount of time to process the payment? Check more info here.

    4.  Write trade instructions. Type them into the Trade instructions field.
    13.2.png

    Trade instructions will be visible once a trade has started. This should be a clear step-by-step guide for your potential trade partner. Read more information here.

    5. Choose if you need a verification filter for your trade partners by selecting the Verification checkbox.
    14.2.png
    Trading with verified users helps to avoid irresponsible users. However, the number of your potential trades will be lower as some of the users want to keep their privacy online.

    Optionally, click Advanced options for some additional settings:

    • Select a target country from the Target country drop-down list.
      You can choose countries where you would like to get your trade partners. 
    • Adjust offer visibility by selecting Show this offer only to users in your trusted list checkbox.
      Visibility can be set for your trusted users only. It is useful if you have a list of traders marked as trusted and you want to trade only within this group of people.
    • Set a minimum amount of trades required by typing a number in the Minimum trades required field.
      This is useful when you want to trade only with experienced Paxful users. Set a minimum you consider valid for you.
    • Set a fiat limit for new accounts by typing a number in the Fiat limit for new accounts field.
      You can use this option not to risk big amounts with users of a few trades and a low reputation.
    • Set limitations by countries. Select an option from the Limitation by countries list and insert a country in the field below.
      You can make your offer visible or hidden to customers from specific countries. This is related to IP address and smart country detection.
    • Adjust Proxy/VPN limitations by selecting an option from the Proxy/VPN limitations list. You can choose whether to trade with all users or avoid those with VPN and Anonymizer.
    • Choose working hours for your offer under the Working hours section. Choose the days of the week and times during each day when you want this offer to be active. Read more here.

    Advancedoptions111.png

    AdvancedOptions222.png

    AdsvancedOptions333.png

    6. Configure your kiosk trade settings by selecting options from the list. To activate the Kiosk trade settings list, click Change settings.
    16.2.png

    Kiosk trades come from Paxful Kiosks implemented on partner websites. These kiosks enable the partner's customers to buy crypto from Paxful vendors from outside the Paxful platform. This means more incoming trades for you. These customers typically have no prior trades and have probably not created a profile or completed ID verification. You have an option to decide whether or not to allow such trades and set custom rules for them.

    7. Check if all details are correct and click Create offer to proceed.
    17.2.png

     

    Note:

    • You can always return to the previous step by clicking the Previous step button.
    • You can change and edit your offer later.
    • Offer cannot be changed once a trade has started.
    • Once your offer is created, you can check it on your dashboard. Use Vendor dashboard to edit and manage your offers.

    Your offer is created. Wait for buyers to start trades. 

    Check our Terms of Service and rules to sell cryptocurrency. In case of any issues, feel free to contact our Support.

  • Managing Telegram bot for offers

    Paxful has a Telegram bot that helps you to search for offers on our marketplace. You can choose your preferred offer type and our bot will send you direct links to the offers. Additionally, you can subscribe to specific requirements and the bot will notify you as soon as a suitable offer appears on Paxful marketplace. This article will guide you on how to use our offer search Telegram bot. 

    Note: For now, the bot supports Bitcoin offers only.

    Activating the bot

    1. In your Telegram account, type "PaxBot" in the Search field. 
    Click-Search.jpg

    The PaxBot appears on the list.

    Note: Alternatively, click the following link to open the PaxBot directly.  

    2. Click the PaxBot
    Click-PaxBot.jpg

    The chat window appears.

    3. Click Start at the bottom of the screen.  
    Click-Start.jpg

    A greeting message appears. The PaxBot is ready for use.

    Subscribing to offer search

    1. In the chat window, click Subcribe
    Click-Subscribe.jpg

    2. Select an offer type.
    Click-Sell.jpg

    3. Select your preferred payment method category. 
    Click-Online-Wallets.jpg

    4. Select your preferred payment method subcategory.
    Click-PayPal.jpg

    5. Pick your preferred currency. 
    Click-Currency.jpg
    Wait for offers to appear in your Telegram chat.

    6. Click a link to open an offer and start trading. 
    Click-Link-to-offer.jpg

    Tip:

    • To change your subscription settings, click Change subscription.
    • To stop receiving notifications, click Unsubscribe.
    • To clear the chat history with PaxBot do the following: click the kebab icon in the top right corner of the screen > Clear history > CLEAR HISTORY.

    Searching for offers

    1. In the chat window, click Offer search
    Click-offer-search.jpg

    2. Select an offer type. 
    Click-buy.jpg

    3. Select your preferred payment method category. 
    Click-bank-transfer.jpg

    4. Select your preferred payment method subcategory.
    Click-bank-transfer-2.jpg

    5. Pick your preferred currency. 
    Click-Currency.jpg

    6. Click a link to open an offer and start trading. 
    click-Offer-search-link.jpg

    Tip:

    • To see more available offers, click Load more
    • To change search settings, click Offer search > New search.
    • To clear the chat history with PaxBot, click the kebab icon in the top right corner of the screen > Clear history > CLEAR HISTORY.

    Check out our guide on how to use Telegram for all your Paxful notifications in this article

  • Margin: How it works

    Whether you want to buy or sell cryptocurrency on Paxful, it is important to know the role margin plays on your trade offers. The trading flow on our marketplace is quite user-friendly and self-explanatory. However, this article provides you additional insights on how margin can be used to improve your trading experience.

    Setting a margin in your offer to make a profit

    On Paxful, you can create offers to either buy Bitcoin or sell them. It’s vital to understand how to use the margin percentage correctly, to make your offers both profitable and competitive. You'll set your margin limit when you're creating an offer:Margin_Limits_Create_an_Offer_.png

    Setting a margin for an offer to buy Bitcoin

    While creating offers to buy Bitcoin, you need to understand that the margins work in a counter-intuitive way. 

    Note:

    • While buying Bitcoin, a negative margin gives you profit.
    • While trading Bitcoin, the most important part is not the amount of actual Bitcoin you buy or sell, but how much you earn or spend for it in traditional currency.

    Let’s take a look at some examples of how a margin percentage can be used for an offer to buy Bitcoin.

    Example 1: 

    Suppose you create an offer to buy Bitcoin with bank transfers and choose a 5% margin. This means you are going to pay 5% above the market price for every purchase you make. In other words, at the end of the trade, you’ll be transferred to the seller’s account 105% of the value of whatever fraction of Bitcoin you choose to buy.

    How much will you earn as a buyer of Bitcoin? 

    When you’re buying Bitcoin, the concept of “profit” is subjective. The lesser you pay above market price for your Bitcoin, the better that deal will be for you. For example, if you buy Bitcoin at a 5% margin, you don’t make a direct profit, but rather you get your Bitcoin for a relevantly low fee. This is acceptable because as soon as you have Bitcoin, you can sell it yourself on Paxful at a profitable price or you wait for the Bitcoin to grow in value when the market price goes up.

     In the above-mentioned sample offer with a 5% margin,

    You pay 100 USD 

    You get 95 USD worth of BTC

    How attractive is this margin for a Bitcoin seller?

    How attractive your margin depends on two factors:

    1. As long as the Bitcoin seller gets even a little bit more than the Bitcoin market price, your offer may be considered as attractive.
    2. You can look through existing offers for the same payment method, country, and currency, to find out how they are priced. You can also check other trading platforms or simply check our Sell Bitcoin list.

    Example  2:

    If you have a prepaid card or gift card that you don’t need anymore, you could sell it for Bitcoin. Prepaid cards and gift cards are usually sold at higher margins. You can set a margin of 15% for your offer and you’ll find a Bitcoin seller who is willing to trade with you as you’re offering to buy their Bitcoin at 15% above market price.

    How much will you earn as a buyer of Bitcoin? 

    As a result, you will pay 115% for the Bitcoin you are planning to buy. In other words, your 100 USD card will be sold for 85 USD. 

    You pay 100 USD in Gift Cards

    You get 85 USD in BTC

    Setting a margin for an offer to sell Bitcoin

    While creating offers to sell Bitcoin, it is good to have a thorough understanding of how margins work. 

    Note:

    • When selling Bitcoin, a positive margin gives you profit.
    • While trading Bitcoin, the most important part is not the amount of actual Bitcoin you buy or sell, but how much you earn in your favorite currency equivalent. Always pay attention to the amount in the traditional currency.

    Let’s take a look at some examples of how a margin percentage can be used for an offer to sell Bitcoin.

    Example 1: 

    Suppose you create an offer to sell Bitcoin for cash and set the margin at 15%. This means that your offer price of Bitcoin is 115% of the current market price. 

    How much will you earn as a seller of Bitcoin?

    You’ll earn 15% on every sale. So, for every 100 USD you receive in cash you’ll pay a Bitcoin equivalent of about 85 USD to the buyer, plus a 1% fee for using our secure escrow. This 1% fee is calculated based on the trade amount which is 85 USD.

    You sell about 85 USD in BTC

    You get 100 USD

    Is this margin attractive to a Bitcoin buyer?

    Whether your margin is attractive to the buyer or not depends on various factors like how the market is doing, the buyer’s preferences, and so on. You can check other offers using the same payment method, country, and currency to get an idea of the acceptable margins. Also, see our Buy Bitcoin offer list to know what buyers are looking for.

    Example 2:

    Let’s say, you want to sell your Bitcoin via PayPal transfer. If you need to sell your Bitcoin very quickly, you can decide to set an offer price below the market price, and you’ll be selling at a loss. For example, if you set a margin of -10% the price of your Bitcoin is 90% that of the market price.

    How much will you earn as a seller of Bitcoin?

    Since you chose to sell below market price, you’ll lose 10% on every sale. So, for every 100 USD you receive on your PayPal wallet, you’ll pay 111 USD in BTC to the buyer, plus a 1% fee for using our secure escrow. 

    You get 100 USD via PayPal

    You sell 110 USD in BTC

    Is this margin attractive to a Bitcoin buyer?

    Yes, if you offer Bitcoin at a price lower than the current market price, buyers will show more interest in your offer. To get a better idea, you can check other offers with the same payment method, country, and currency or check out our list of Buy Bitcoin offers.

    Margin in an offer vs price of Bitcoin in an offer list

    To trade on Paxful it is also important to understand how the margin that you set for an offer relates to the Bitcoin price shown in our public listing. In other words, how your potential trade partners see your offer. 

    Here is the formula which calculates the % above or below market price and how much your trade partner gets on the dollar:

    OfferPrice = MarketPrice + ((MarketPrice / 100) * Margin)

    Get on dollar = MarketPrice / OfferPrice 

    % above/below market price = (OfferPrice / (MarketPrice / (OfferPrice / 100)) - 100

    Offers to buy Bitcoin

    Example 1: 

    Suppose you create an offer to buy Bitcoin via bank transfers with a 10% margin. 

    Your potential Bitcoin sellers will see the following: get on dollar 1.05 and the price of Bitcoin 10% above market price.

    Where do these numbers come from?

    Example market price: 7000 USD

    Your potential trade partner will see the following:

    Get on dollar 7000 / 7700 = 0.91 

    % above/below market price (7700 / (7000 / 100)) - 100 = (7700 / 70) - 100 = 110 - 100 = 10%

    10% above market price

    Example 2:

    Suppose you create an offer to buy Bitcoin using Ethereum with a -15% margin.

    Example market price: 8500 USD

    Your potential trade partner will see the following:

    Get on dollar 8500 / 7225 = 1.18 

    % above/below market price (7225 / (8500 / 100)) - 100= (7225 / 85) - 100 = 85 - 100 = -15%

    15% below market price

    Offers to sell Bitcoin

    Example 1: 

    Suppose you create an offer to sell Bitcoin for gold and set a margin of 20%.

    Your potential Bitcoin buyers will see the following: 

    Get on the dollar 0.83 

    Price of Bitcoin 20% above market price.

    The math for these numbers is as follows:

    Example Bitcoin market price: 9550 USD

    Offer Bitcoin price: 120% of 9550 USD = 11460 USD

    Get on the dollar: 9550 / 11460 = 0.83

    % above or below market price (11460 / (9550 / 100)) - 100= (11460 / 95.5) - 100 = 120 - 100 =  20

    20% above market price

    Example 2: 

    Suppose you create an offer to sell Bitcoin for cash payment with a -2% margin.

    Your potential Bitcoin sellers will see the following: 

    Get on the dollar 1.02 

    Price of Bitcoin 2% below market price.

    The math for these numbers is as follows:

    Example Bitcoin market price: 5000 USD

    Offer Bitcoin price: 98% of 5000 USD = 4900 USD

    Get on dollar: 5000 / 4900 = 1.02

    % above/below market price (4900 / (5000 / 100)) - 100= (4900 / 50) - 100 = 98 - 100 =  -2

    2% below market price

    Offers to buy Bitcoin for gift cards

    As with all other payment methods, when creating an offer to buy Bitcoin with your gift cards, you have to set a margin. 

    Here’s an example:

    Suppose you create an offer to buy Bitcoin with gift cards and set a margin of 20%. This means you’ll buy Bitcoin at 120% of the market price.

    100 * (1 - MarketPrice / OfferPrice * (1 + Paxful escrow fee / 100))

    Let’s take an imaginary Bitcoin price of 1000 USD and a gift card type with a 2% escrow fee.

    100 * (1 - 1000 / 1200 * (1 + 2 / 100)) = 100 * (1 - 0.83 * 1.02) = 100 * (1 - 0.8466) = 100 * 0.1534 = 15% 

    Note: If you create an offer to sell Bitcoin for gift cards, your trade partners see a percentage below or above market price and how much they earn on the dollar. 

    Paxful fee for offers to sell Bitcoin

    There’s an escrow service fee when you sell Bitcoins on Paxful. The fee depends on the payment method you choose.

    Does your offer margin include the fee? 

    No, the margin and the eventual offer price exclude the escrow fee.

    Is the fee included in the calculations shown to your trade partners? 

    In the public offer list, your potential trade partner will not see the escrow fee. They’ll only pay attention to the % below or above market price and how much they will get on the dollar.

    Note: Offers to sell gift cards does include escrow fees. 

    Using positive and negative margins

    When you trade on Paxful, your margin can be either positive or negative. We want to give you the freedom to use both types of margins so you can be as flexible as you need. 

    When is it good to use a positive margin?

    Usually, you would set a positive margin in your offer if you want to sell your Bitcoin at a profit.

    Here’s an example:

    Let's assume you want to exchange your Bitcoin for money directly. In this case, you create a sell offer for a bank transfer. You decide that you want to make a  25% profit. To achieve that, you need to set your margin at 25%. As a result, you’ll get 125% of the transfer value.

    For example, if the trade happens for 100 USD, then 100 USD is 125% of the value of Bitcoin you’ll owe the buyer.

    In other words, you’ll pay 100% of 100 USD to the buyer. That will be: 100 / 125 = 0.8

    This means that the buyer gets 0.8 USD worth of Bitcoin for every dollar that they pay you.

    Based on the original assumption that the buyer pays you 100 USD, they’ll get 80 USD worth of Bitcoin and this means that you save 20 USD worth of Bitcoin on this trade.

    When is it good to use a negative margin?

    Usually, you would set a negative margin in your offer if you want to buy Bitcoin, so that you’ll end up paying less for the amount of Bitcoin you get from the seller.

    Here’s an example:

    Let's say you want to create an offer to buy Bitcoins for your gift cards. You decide to make your offer attractive to Bitcoin sellers and you are willing to set a margin of -5%.

    This means that your asking price for the Bitcoin is 95% of the actual selling price.

    In an example of trade for a gift card worth 200 USD, you’ll receive 190 USD worth of Bitcoin. In this case, the seller makes a profit of 10 USD worth of Bitcoin on the 200 USD trade, which is 5%.

    100 / 95 = 1.05 USD per 1 dollar - Bitcoin seller’s profit.

    Before choosing a margin for your offer, take into account the margin limits set for certain payment groups.

  • Margin limits

    Paxful has margin limits for offers to maintain trade balance on the platform and to prevent market manipulations. These limits apply for offers to both buy and sell cryptocurrency. We have divided the margin limits into two tiers depending on your verification level.

    Maximum margin for sell offers

    Margin limits on offers that appear in the buy cryptocurrency section of the website.

    Tier 1

    Requirements: email verification, phone verification, ID verification.

    Payment group Margin
    Gift cards 80%
    Cash 30%
    Online wallets 50%
    Debit/credit cards 50%
    Bank transfers 40%
    Digital currencies 10%
    Goods and services 100%


    Tier 2

    Requirements: address verification.

    Payment group Margin
    Gift cards 100%
    Cash 60%
    Online wallets 80%
    Debit/credit cards 80%
    Bank transfers 70%
    Digital currencies 40%
    Goods and services 100%

     

    Maximum margin for buy offers

    Margin limits on offers that appear in the sell cryptocurrency section of the website.

    Tier 1

    Requirements: email verification, phone verification, ID verification.

    Payment group Margin
    Gift cards 80%
    Cash 30%
    Online wallets 50%
    Debit/credit cards 50%
    Bank transfers 40%
    Digital currencies 10%
    Goods and services 100%

     

    Tier 2

    Requirements: address verification.

    Payment group Margin
    Gift cards 100%
    Cash 60%
    Online wallets 80%
    Debit/credit cards 80%
    Bank transfers 70%
    Digital currencies 40%
    Goods and services 100%

    Note:

    • Having a high offer margin that doesn't reflect the actual price that will be paid in trades is considered as fake advertising and is forbidden as per our TOS.
    • Offers to buy cryptocurrency with Bank Transfers in Nigerian Naira have a limit of 20%.
    • Offers to buy cryptocurrency with Cash Payments in Nigerian Naira have a limit of 40%.
    • Some exceptions may apply to our long-term users only. Currently, we do not offer any personalized margin limits.
    • It is also possible to set a negative margin for your offers. The limit for negative margin is always -10%.
  • Writing good offer terms

    On Paxful, you can create your own offers that suit your requirements and define your own set of terms and conditions for these offers. The offer terms are a short description of your requirements related to that offer, that are shown to your trade partner, before the trade starts. Offer terms are added in the third step of the offer creation flow. The key to creating good offer terms is being short and concise about what you expect from your trade partner. Here are some tips for writing good offer terms.

    Note: Before you begin, make sure that your offer terms are in line with Paxful's Terms of Service.

    Offer tags

    You can choose offer tags while creating an offer. These tags are basically keywords that appear on the public listing and can help draw attention to your offer at the very beginning. Use these offer tags wisely to give more details to your potential trade partner quickly, and to nudge them towards starting a trade with you. 

    Here are some examples of tags that might help the trade partner understand what you need: “ID required”, “Cash only”, “Receipt required”.

    Short and concise descriptions

    The aim of the offer terms is to make sure that the trade partner understands how they need to pay you before the trade begins. If the offer terms are not clear and easy to understand, users will likely cancel the trade as they may not be sure of the process. If the offer terms are too long, the user may either cancel the trade or start it without reading them. If your offer terms are short, clear and easy to understand, you will make it very easy for your trade partners. Try to be specific and to the point without overwhelming the trade partner.  

    What not to do:

    1. Don’t suggest trading off-escrow. Any suggestions to trade outside the platform are strictly forbidden and will get you banned from Paxful.
    2. Don’t mention personal contact information in your offer terms.
    3. Don’t give links to external sites or share URLs.

    Examples

    Examples of good offer terms:

    PayPal

    • Your PayPal account must be verified.
    • I don’t accept payment via credit cards, debit cards, and checks through PayPal.
    • You must show proof that the funds are already available in your PayPal balance.
    • Log in to your PayPal account and make a screenshot of the email.
    • You must provide a link to your Facebook Profile.
    • I will need you to send me a screenshot of proof that the funds came from your PayPal balance.
    • Funds must be sent in the form of Goods and Services.
    • I have the right to stop trading with anyone if I suspect fraud. I will report you and do my best to have you removed from Paxful.

    Western Union

    • Cash payments only.
    • The details for Western Union payment will be provided when you start the trade.
    • Send a clear picture of the receipt.
    • No third-party deals.

    SEPA

    • This is a trade for an EU SEPA bank transfers. If you don’t have an EU bank account, this trade is not for you.
    • I want first-time traders to upload their ID.
    • The name on the identification should match the name on the bank account used to send the money.
    • The BTC will be released once payment is received. If you want to buy more BTC than I have already available, take into account it takes about half an hour for me to add more BTC to my wallet.
    • I reserve the right to ask for additional verification if I suspect you are not the person on the ID presented. However, you have the option to refuse further verification, in which case the trade will be canceled and I will send the funds back to the bank account it came from.
    • Users with brand new accounts must provide a selfie holding up their ID next to their faces.

    iTunes gift cards

    • This offer is for iTunes gift cards only, and not Apple Music cards.
    • Physical cards only, e-code pictures or codes will not be allowed.
    • Cards worth 100 USD or less only!
    • You must upload a picture of the card. Photoshopped or edited images will get you reported.

    Amazon gift cards

    • I accept only physical Amazon Gift cards that were purchased with cash.
    • Have a photo of the physical Amazon Gift card (backside with the codes clearly visible).
    • Have a photo of the receipt confirming the card was purchased with cash. Cards bought with debit will not be accepted!
    • The cards must be traded for their full value. For example, if you have a card worth 100 USD, you cannot ask me to use only 50 USD from it.

    Read more on our rules for selling cryptocurrency, tips for buying cryptocurrency, and our guide on writing good trade instructions.

  • My offer is not publicly visible

    After creating your offer to buy or to sell cryptocurrency, there are specific requirements for your offers to become visible to other Paxful users. 

    Offer to buy cryptocurrency

    For your offer to be visible on the Sell Cryptocurrency page for potential sellers, you need to verify your ID and have a balance on your Paxful wallet of at least 0.002 BTC.  

    Alternatively, you can verify both your ID and address (POA). If both your ID and address are verified, you don't need to have 0.002 BTC on your Paxful wallet.

    Offer to sell cryptocurrency

    For your offer to be visible on the Buy Cryptocurrency page for potential buyers, you need the following:

    • be ID-verified
    • have the minimum amount of your offer available on your Paxful wallet.
      For example, if the minimum trading amount for your offer is 20 USD. This means you need to have the same or a higher amount in crypto on your Paxful wallet in order to make your offer visible on the public list.

    You can pass the verification process from your profile. In case of additional questions, check our ID-verification guide. 

  • How to make my offer appear higher on the public listing?

    It is good to have your offer appear at the top of the list as this gives it a better chance of being spotted by a potential trade partner. The offers are ranked based on an algorithm, and here are some actions you could take to improve the ranking of your offer.   

    • Competitive margin — Ensure that your offer is more profitable for your trade partners than other offers in the same category.
    • Have positive feedback from trade partners — The higher the number of positive feedback you gain from your trade partners the better it is for you and your offers.
    • Be online — Being online shows you are ready to trade at a moment’s notice and this is something that is appreciated on our platform.

    Here’s some additional information on how to improve your trading experience by following our rules for selling cryptocurrency and tips for buying cryptocurrency.

  • Which of my offers will show up in public listings?

    You may create as many offers as you find necessary. If you go to your Vendor Dashboard or Classic Dashboard, you’ll see all of your offers. However, if you have more than one offer with the same offer type, payment method and currency, only one of them will be shown to the public.

    If you have more than one offer for the same payment method, offer type and currency, our system will choose the most profitable margin for your potential trade partners.

    Example:

    You have two offers to sell Bitcoin with bank transfers and USD:

    1. An offer with a margin of 15%.
    2. An offer with a margin of 5%.

    The second offer will be shown in the public listing.

    You have two offers to buy Bitcoin for bank transfers and USD:

    1. An offer with a margin of 15%.
    2. An offer with a margin of 5%.

    The first offer will be shown in the public listing.

    Note:

    • To make another offer visible in the public listing, please deactivate the visible offer.
    • You can have numerous offers for the same payment method visible if each one of them has a different currency.
    • This rule was implemented to prevent market manipulations on our platform.
  • Adding bank account to an offer

    This article shows you how to add and manage bank details in your offer.  Now you don’t have to send this sensitive information to your trade partner manually every time you have a bank transfer trade. You can save more than one bank account and use them for all your bank transfer trades.

    1. On Step 1 of the offer creation flow, choose Bank Transfer as the payment method. 

    Offer-bank-details1.png

    2. Scroll down to the Bank Account section and click + Add bank account.

    Offer-bank-details2.png

    Tip: To choose an existing bank account, click the text field and choose one of the options from the drop-down.

    Offer-bank-detailsTIP.png

    3. Choose your account type, country, and currency and click Next.
    Click_Next.png

    4. Complete the following fields:
    insertinfo1.png

    Field Name Description Comments
    Routing Number The nine-digit code used to identify your financial institution. The USA only
    Account Number Your personal account number with the bank.  
    Account Holder Name The account holder’s name. The account holder’s name must be exactly as stated in the account.
    IBAN Your International Bank Account Number EU only
    Bank Your bank’s name. Nigeria only

    5. Click International transfer details (optional) and complete the additional fields as follows:
    ClickInternationalDetails.png

    Note: If you want to receive international payments, additional details about Account Holder are necessary.

    InternationalDetails.png

    Field Name Description Comments
    Country of residency Your current country of residence. As stated in the bank account related documents. This is not your country of citizenship.
    State/Region Your current state or region of residence. As stated in the bank account related documents.
    City Your current city of residence. As stated in the bank account related documents.
    Zip Code The Zip Code of your current residence. As stated in the bank account related documents.
    Address Your complete address of residence. As stated in the bank account related documents.

    6. Click Add account.
    clickaddaccount.png
    Your account is added to the list.

    This is how your trade partner will see your bank details in a trade:

    Offer-bank-details-chat.png

    For more information, read our tips on how to buy cryptocurrency with bank transfers, how to manage your bank details in your profile settings, or check how to add a bank account directly from trade chat.

  • Currency restrictions on payment methods

    Some of the payment methods on the Paxful marketplace support specific currencies only. Find the list of all restrictions in the table below.

    Payment method Available currencies
    Amazon Gift Card
    AED, AUD, BRL, CAD, CNY, EUR, GBP, INR, JPY, MXN, SAR, SEK, SGD, USD
    American Express Gift Card USD, CAD
    Chipper Cash GHS, KES, NGN, UGX, ZAR
    FasaPay Online Payment IDR, USD
    Faster Payment System (FPS) CNY, HKD
    IMPS Transfer INR
    Interac Online CAD
    M-Pesa Available in all currencies except ARS and MXN
    MasterCard Gift Card
    USD, CAD, EUR, GBP
    PayID AUD
    SEPA BGN, CZK, CHF, DKK, EUR, GIP, GBP, HUF, ISK, NOK, PLN, RON, SEK
    Sephora Gift Card USD, CAD
    Simple Bank App USD
    Target Gift Card USD, CAD
    UPI Transfer INR
    VBank RUB
    VISA Gift Card USD, CAD, EUR, GBP
    Walmart Gift Card USD, CAD

    Additionally, check our guides on how to create offers to sell or buy cryptocurrency.

  • Using bitcoin price equations for offers

    Every trader is aware that bitcoin prices may vary on each exchange platform. Paxful values your freedom of choice and provides flexibility to choose bitcoin rates for your offers the way you find it most convenient and profitable. Creating an offer on Paxful has an option to choose a market source of bitcoin rate and an option to select a price point

    When you create an offer to buy or sell bitcoin, you can decide whether to use the regular rate offered by Paxful or select one of the most popular exchange platforms from the list in the drop-down list. The price point is also flexible.

    Offer bitcoin price = source price + margin %

    On step 2 (Profit margin and trade limits) of the offer creation flow, do the following:

    1. Click Switch to advanced mode under Percent above market rate your offer will list at.

    2.png

    Advanced mode section appears.

    2. Select an exchange platform from the Custom Price source drop-down list.

    3.png

    3. Select a price point from the Select a price point to use drop-down list.

    4.png

    Your custom bitcoin price is set. Continue with the offer flow.

    Note: You can always switch back to simplified offer flow by clicking Switch to simple mode.

    Check our common questions about price equations for more information.

  • Common questions about bitcoin price equation
    What is the bitcoin price equation?

    Bitcoin price equation is an opportunity to update the price in your Paxful offer with the price fluctuations of bitcoin from a specific exchange platform. This is an option to choose a rate from any other bitcoin exchanges and use it for your sell or buy offer. To use the price equation, see our guide.

    How is the regular (simple mode) bitcoin rate calculated on Paxful?

    Paxful offers bitcoin rate which is the average ask price between the following sources: 

    Coinbase

    Bitstamp

    Bitfinex

    What are the available rate sources in advanced mode?

    In advanced mode Paxful offers you a list of these exchange platforms:

    Binance

    Bitfinex

    Bitstamp

    Coinbase Pro

    Gemini

    Kraken

    How often rate updates happen?
    Paxful updates rates from the exchange source every minute.
    Which price points are available?

    Here is the selection of price points:

    Ask The ask price is the current lowest price that a bitcoin seller is willing to accept from a buyer. 

    Bid  The bid price is the current highest price that a bitcoin buyer is willing to pay to a seller.

    24 high The highest bitcoin price of all completed trades on the exchange platform during the last 24 hours.

    24 low The lowest bitcoin price of all completed trades during the last 24 hours.

    Average The average bitcoin price of all completed trades for the last 24 hours. 

    Last The price of the latest completed trade according to the exchange platform selected.

    Note: The choice of available price points may vary depending on the rate source you choose.

    How my potential trade partners will see my custom bitcoin rate?
    For your trade partners, there is no special sign letting them know that you are using a custom bitcoin price. However, your custom bitcoin rate will affect directly the percentage above or below market price and how much traders will get on dollar.