Offers

Once you make your buy or sell offer, you can easily edit the offer by following these quick steps:

1. Hover over to the Dashboard tab and click on My Offers.
Here you can see a snapshot of all your current offers which you can view and edit.

2. For your Buy Offers, click on Offers to Buy. For your Sell Offers, click on Offers to Sell.

3. Next, click on the Edit button, next to the View button.

4. You will be taken to the first Edit Offer page.
On this page, you can make changes to your payment method and other trade details. Once all your info is updated, click Next Step in the right-hand column. 

5. After hitting Next Step, you will be taken to the second Edit Offer page.
Here you can change trade pricing, offer margins, and other details. Once all the info is updated click Next Step in the right-hand column.

6. After hitting Next Step, you will be taken to the third Edit Offer page.
Here you can change trade instructions, offer tags, offer terms, and other details. Once all the info is updated click Update Offer in the right-hand column.

7. Once you update your offer, you will see a pop-up message confirming your updates. 

That’s it! You now have successfully edited your offer!

Featured offers are offers selected by our team that will be featured on the "buy" and "sell" sections in the Paxful marketplace.

If you see a featured offer in the marketplace, it could be from:

• An Expert Trader
• A trader that we trust (has received good feedback from trade partners)
• A trader that you’ve marked as “trusted” in the past 

How can I get my offer to be featured?

We’re not taking requests to feature offers right now. Keep trading safely and fairly in the marketplace and maybe your offer will be featured someday!

We have over 350 payment methods available on the platform. However, some payment methods are only available in certain countries:

To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. You won't be able to create a new offer or start a new trade using restricted payment methods. If you have current offers using restricted payment methods, those offers will be deauthorized.

If you are temporarily living or traveling in a country where a payment method is restricted, but you have proof that the payment method belongs to you, please:

1. Take a screenshot of the account that displays your name
2. Provide proof that you are only temporarily in a restricted country, and proof of address or documentation from your country of origin
3. Send the screenshots of the documents to our support team through PaxBot, our automated website helper. 
   

Our team will review your information and contact you if they have additional questions.

Sometimes, an offer will be removed from the marketplace because it may harm the Paxful community that buys and sells cryptocurrencies.

Here’s a short list explaining why offers are removed from the Paxful marketplace:

• Changing the terms and instructions - Do not change the terms and instructions you agreed to with your trade partner after the trade has started. 
• Sharing contact information - Do not attempt to communicate outside of Paxful’s trade chat with your trade partner. Giving out personal information is how fraud and identity theft start. This includes WhatsApp, Telegram, phone numbers, email, etc. 
• Being unresponsive with your trade partners - Do not create an offer and then become unresponsive with your trade partner once the trade is initiated.
• Being disrespectful - Do not use any profanity, hate speech, and other offensive or vulgar messaging in your offer. Paxful has a zero tolerance policy for this type of behavior. 
• Payment method was restricted - Offers can be removed from the marketplace because the payment method selected has been restricted in your location. For more information, take a look at this article.
• Violation of Paxful’s Terms of Service - If there’s a violation of Paxful’s Terms of Service, your offer may be removed.

If our system detects that your offer has a very low chance of success (e.g. extremely high margins), your offer may not be visible to other users. We recommend looking at the best offers and model your offers after them. Because the algorithm takes current market conditions into account, this is something you may have to calibrate regularly to increase or maintain the visibility of your offer.

I understand why my offer was removed, what are my next steps?

In most cases, you’ll receive a gentle warning about your offer and why it was removed. You’ll be expected to turn your offer on again and update the terms and instructions so it doesn’t fit the criteria mentioned above. Additional actions may be taken for severe or repeat offenses, such as being banned from Paxful or restricting the payment method. 

I understand why my offer was removed and now I can’t create a new offer using the same payment method, what are my next steps now?

Please contact our support team so we can help get this payment method reinstated for you. Our Marketplace investigations team will verify the request and ensure your account is in good standing before granting access.

Offer owners can now set a schedule when offers are active to the public instead of deactivating them manually before logging out. This guide will show you how to manage working hours for your offers and how to find them on an offer of your trade partner.

Managing working hours for your offers

To set or edit working hours for your offer, do the following:

1. Begin creating or editing your offer as usual, according to standard flow. 

2. On Step 3 of the offer creation flow in Advanced options, locate the Working hours section. Choose your time zone from the Your Time Zone drop-down list.

3. Click the days of the week you want to select or deselect.

4. Click a time box and select a time from the drop-down list that appears. Choose the timeframe for your offer to be active on the public listing.

5. Continue the offer creation or editing flow as usual and click Create offer or Update offer to save your offer working hours.

Working hours of your trade partners

To see the working hours of an offer, do the following:

• On the offers list page, locate an offer of your interest and click Buy or Sell, depending on the offer type.
  
• On the offer page, scroll down to see the Offer working hours section.
  

For more information on how to improve your offer creation flow, check our guides on how to write good offer terms and trade instructions. 

Want to buy crypto on your own terms? Create an offer and dictate your price, how you want to get paid, and in what currency. Check out the steps below to get started.

Step 1 Payment method

1. Log in to your Paxful account and click Create an Offer.

2. Choose the cryptocurrency type you want, and then select Buy.

3. Select the payment method you want to use.

4. Choose your currency from the Preferred currency drop-down list.

5. Check if all details are correct and click Next step to proceed.

Step 2 Trade pricing

1. Click Market price or Fixed price to choose the cryptocurrency rate you want to use.

2. Choose how much you want to earn on each purchase by inserting the number into the margin field.

Set a percentage according to the market price of crypto and your personal trading intentions. This percentage can be both negative and positive. You can read more about the margin here. You will see on the screen a clear explanation of how much you will earn according to the percentage selected.

3. Set offer trade limits by inserting numbers into Minimum trade amount and Maximum trade amount fields.

Here you can choose how much crypto in the traditional currency you want to buy.

4. Choose the offer time limit by inserting a number into the minutes field.

This indicates the amount of time you have to make the payment. If you do not click Paid before the payment window expires, the trade will be automatically canceled.

5. Check if all details are correct and click Next step to proceed.

Step 3 Trade instructions

1. Choose offer tags from the Offer tags drop-down list.

Offer tags will appear close to the payment method name in the list of offers. It should be something which helps to personalize your offer, add additional information to it. 

Example: All bank transfers, Instant payment, Long term buyer needed.

2. Create your offer labels. Type them into the Your offer label field.

Labels are used to draw attention to the most important specifics of your offer. 

Example: no ID verification needed, quick release, receipt required and more.

3. Write offer terms for sellers. Type them into the Offer terms for the seller field.

This info will be shown publicly in your offer. It should have short and clear details: do you want a seller to provide a photo of his ID? Is any receipt or other document needed? Do you want the payment method to be processed in a specific manner? Will you require a considerable amount of time to process the payment? Check more info here.

4. Write trade instructions. Type them into the Trade instructions field.

Trade instructions will be visible once a trade has started. This should be a clear step-by-step guide for your potential trade partner. Read more information here.

5. Choose if you need a verification filter for your trade partners by selecting the Verification checkbox.

Trading with verified users helps to avoid irresponsible users. However, the number of your potential trades will be lower as some of the users want to keep their privacy online.

Optionally, click Advanced options for some additional settings:

• Select a target country from the Target country drop-down list.
  You can choose countries where you would like to get your trade partners. 
• Adjust offer visibility by selecting Show this offer only to users in your trusted list checkbox.
  Visibility can be set for your trusted users only. It is useful if you have a list of traders marked as trusted and you want to trade only within this group of people.
• Set a minimum amount of trades required by typing a number in the Minimum trades required field.
  This is useful when you want to trade only with experienced Paxful users. Set a minimum you consider valid for you.
• Set a fiat limit for new accounts by typing a number in the Fiat limit for new accounts field.
  You can use this option not to risk big amounts with users of a few trades and low reputation.
• Set limitations by countries. Select an option from the Limitation by countries list and insert a country in the field below.
  You can make your offer visible or hidden to customers from specific countries. This is related to IP address and smart country detection.
• Adjust Proxy/VPN limitations by selecting an option from the Proxy/VPN limitations list. You can choose whether to trade with all users or avoid those with VPN and Anonymizer.
• Choose working hours for your offer under the Working hours section. Choose the days of the week and times during each day when you want this offer to be active. Read more here.

6. Check if all details are correct and click Create offer to proceed.

Your offer is created. Wait for sellers to start trades. 

Check our Terms of Service and tips to buy cryptocurrency. In case of any issues, feel free to contact our Support.

To set your personal exchange rules and establish a flow of trades, you need to create your own offers to sell crypto on Paxful. This guide gives you an overview of how to create one. If you are interested in existing offers of other Paxful traders, please see our guide on selling cryptocurrency.

Before you begin, ensure you have created an account. Once you sign up, you will be assigned a free wallet automatically. 

Video

Here’s a short video on how to create an offer:

Step 1 Payment method

1. Log in to your Paxful account and click Create an Offer.

2. Choose the cryptocurrency type you want to sell.

3. Select Sell offer type.

4. Select a payment method and your preferred currency.

 5. Double check all details are correct and click Next Step to proceed.

Step 2 Trade pricing

1. Click Market price or Fixed price to choose the cryptocurrency rate you want to use.

2. Choose how much you want to earn on each purchase by inserting the number into the margin field.

Set a percentage according to the market price of cryptocurrency and your personal trading intentions. This percentage can be both negative and positive. You can read more about the margin here. You will see on the screen a clear explanation of how much you will earn according to the percentage selected.

 3. Set offer trade limits by inserting numbers into Minimum trade amount and Maximum trade amount fields.

Here you can choose how much crypto in the traditional currency you want to sell.

 4. Choose the offer time limit by inserting a number into the minutes field.

This indicates the amount of time your trade partner has to make their payment. If the buyer has not clicked Paid before the payment window expires, the trade will be automatically canceled.

5.  Double check all details are correct and click Next step to proceed.

Step 3 Trade instructions

1. Choose offer tags from the Offer tags drop-down list.

Offer tags will appear close to the payment method name in the list of offers. It should be something which helps to personalize your offer, add additional information to it. 

2. Create your offer labels. Type them into the Your offer label field.

For Bank Transfers, the name of the bank is used instead of a label.

3. Write offer terms for buyers. Type them into the Offer terms for the buyer field.

This info will be shown publicly in your offer. Read more about offer terms here.

4.  Write trade instructions. Type them into the Trade instructions field.

Trade instructions will be visible once a trade has started. This should be a clear step-by-step guide for your potential trade partner. Read more information here.

5. Choose if you need a verification filter for your trade partners by selecting the Verification checkbox.

You can also click on Advanced Options for additional trade settings:

• Adjust offer visibility by selecting Show this offer only to users in your trusted list checkbox.
• Set a minimum amount of trades required by typing a number in the Minimum trades required field.
• Set a fiat limit for new accounts by typing a number in the Fiat limit for new accounts field.
  
• Set limitations by countries. Select an option from the Limitation by countries list and insert a country in the field below.
• Adjust Proxy/VPN limitations by selecting an option from the Proxy/VPN limitations list. You can choose whether to trade with all users or avoid those with VPN and Anonymizer.
• Choose working hours for your offer under the Working hours section. Choose the days of the week and times during each day when you want this offer to be active. Read more here.

6. Configure your kiosk trade settings by selecting options from the list. To activate the Kiosk trade settings list, click Change settings.

Kiosk trades come from Paxful Kiosks implemented on partner websites. These kiosks enable the partner's customers to buy crypto from Paxful vendors from outside the Paxful platform. This means more incoming trades for you. These customers typically have no prior trades and have probably not created a profile or completed ID verification. You have an option to decide whether or not to allow such trades and set custom rules for them.

7. Double check all details are correct and click Create offer to proceed.

Check our Terms of Service and rules to sell cryptocurrency. In case of any issues, feel free to contact our Support.

Margins are the difference between your offer price relative to the Bitcoin market price. It determines how much you stand to earn or lose in a trade.

What are margins? 

Margins are a way to set your offer price above or below the market price. They allow users to add a type of sellers’ or buyers’ “fee” when making a trade. 

How do margins relate to selling crypto?

When selling crypto, a positive margin (+) gives you profit since you are asking a trader to buy your crypto at a higher price than the current market price. When you sell crypto at a negative margin (-), this will lower your profit since you are asking to sell your crypto at a rate lower than the market price. 

How do margins relate to buying crypto?

When buying crypto, a positive margin (+) means that you’re buying crypto at a price higher than the market price, and a negative margin (-) means that you’re buying crypto at a lower price than the market. Buying crypto with a negative margin (-) typically means you save money. 

How it works:

1. Start by creating an offer by clicking on the Create an Offer button at the top of the page. 
   
   
2. After you decide to sell or buy crypto, and after you select a payment method, go to the trade pricing section.
   
   
3. When setting up your trade, you will see a section called Offer Margin. 

   Note:

   Offer Margins are done in percentages not in specific currency amounts.
   
   

4. You can make your Offer Margin either a positive (+) or negative (-)  percentage. 
   
   
5. There are two options when making your Offer Margin. The first is the basic version, where you only decide on your percent Offer Margin. The other option is the advanced version. 
   
   
   
   
6. In the advanced Offer Margin option, you can use the market price from different sources, like Gemini, Kraken, and  Binance. You can also choose the price point as well.
   
   
7. After you complete the above steps, that’s it! You’ve successfully finished making your Offer Margin. You can continue filling out the rest of your offer like you normally would.

On Paxful, you can create your own offers that suit your requirements and define your own set of terms and conditions for these offers. The offer terms are a short description of your requirements related to that offer, that are shown to your trade partner, before the trade starts. Offer terms are added in the third step of the offer creation flow. The key to creating good offer terms is being short and concise about what you expect from your trade partner. Here are some tips for writing good offer terms.

Offer tags

You can choose offer tags while creating an offer. These tags are basically keywords that appear on the public listing and can help draw attention to your offer at the very beginning. Use these offer tags wisely to give more details to your potential trade partner quickly, and to nudge them towards starting a trade with you. 

Here are some examples of tags that might help the trade partner understand what you need: “ID required”, “Cash only”, “Receipt required”.

Short and concise descriptions

The aim of the offer terms is to make sure that the trade partner understands how they need to pay you before the trade begins. If the offer terms are not clear and easy to understand, users will likely cancel the trade as they may not be sure of the process. If the offer terms are too long, the user may either cancel the trade or start it without reading them. If your offer terms are short, clear and easy to understand, you will make it very easy for your trade partners. Try to be specific and to the point without overwhelming the trade partner.  

What not to do:

1. Don’t suggest trading off-escrow. Any suggestions to trade outside the platform are strictly forbidden and will get you banned from Paxful.
2. Don’t mention personal contact information in your offer terms.
3. Don’t give links to external sites or share URLs.

Examples

Examples of good offer terms:

PayPal

• Your PayPal account must be verified.
• I don’t accept payment via credit cards, debit cards, and checks through PayPal.
• You must show proof that the funds are already available in your PayPal balance.
• Log in to your PayPal account and make a screenshot of the email.
• You must provide a link to your Facebook Profile.
• I will need you to send me a screenshot of proof that the funds came from your PayPal balance.
• Funds must be sent in the form of Goods and Services.
• I have the right to stop trading with anyone if I suspect fraud. I will report you and do my best to have you removed from Paxful.

Western Union

• Cash payments only.
• The details for Western Union payment will be provided when you start the trade.
• Send a clear picture of the receipt.
• No third-party deals.

SEPA

• This is a trade for an EU SEPA bank transfers. If you don’t have an EU bank account, this trade is not for you.
• I want first-time traders to upload their ID.
• The name on the identification should match the name on the bank account used to send the money.
• The BTC will be released once payment is received. If you want to buy more BTC than I have already available, take into account it takes about half an hour for me to add more BTC to my wallet.
• I reserve the right to ask for additional verification if I suspect you are not the person on the ID presented. However, you have the option to refuse further verification, in which case the trade will be canceled and I will send the funds back to the bank account it came from.
• Users with brand new accounts must provide a selfie holding up their ID next to their faces.

iTunes gift cards

• This offer is for iTunes gift cards only, and not Apple Music cards.
• Physical cards only, e-code pictures or codes will not be allowed.
• Cards worth 100 USD or less only!
• You must upload a picture of the card. Photoshopped or edited images will get you reported.

Amazon gift cards

• I accept only physical Amazon Gift cards that were purchased with cash.
• Have a photo of the physical Amazon Gift card (backside with the codes clearly visible).
• Have a photo of the receipt confirming the card was purchased with cash. Cards bought with debit will not be accepted!
• The cards must be traded for their full value. For example, if you have a card worth 100 USD, you cannot ask me to use only 50 USD from it.

Read more on our rules for selling cryptocurrency, tips for buying cryptocurrency, and our guide on writing good trade instructions.

There are specific requirements needed to be accomplished before your buy or sell offer becomes visible to other Paxful users.

Offer to buy cryptocurrency

For your offer to be visible on the Sell Cryptocurrency page for potential sellers, you need to verify your ID and have a balance on your Paxful wallet of at least 0.002 BTC.  

Alternatively, you can verify both your ID and address (POA). If both your ID and address are verified, you don't need to have 0.002 BTC on your Paxful wallet.

Offer to sell cryptocurrency

For your offer to be visible on the Buy Cryptocurrency page for potential buyers, you need the following:

• be ID-verified
• have the minimum amount of your offer available on your Paxful wallet.
  For example, if the minimum trading amount for your offer is 20 USD. This means you need to have the same or a higher amount in crypto on your Paxful wallet in order to make your offer visible on the public list.

You can pass the verification process from your profile. In case of additional questions, check our ID-verification guide. 

You may create as many offers as you like. But only one of them will appear in the marketplace if you have more than one offer with the same offer type, payment method, and currency. Our system will automatically choose the most profitable margin for your potential trade partners, and that's the offer that will be shown to the public.

Example:

You have two offers to sell Bitcoin with bank transfers and USD:

1. An offer with a margin of 15%.
2. An offer with a margin of 5%.

The second offer will be shown in the public listing.

You have two offers to buy Bitcoin for bank transfers and USD:

1. An offer with a margin of 15%.
2. An offer with a margin of 5%.

The first offer will be shown in the public listing.

This article shows you how to manage bank details in your offer so you don’t have to send this sensitive information every time you have a bank transfer trade. You can save more than one bank account and use them for all your bank transfer trades.

1. On Step 1 of the offer creation flow, choose Bank Transfer as the payment method. 

2. Scroll down to the Bank Account section and click + Add bank account.

3. Choose your account type, country, and currency and click Next.

4. Complete the following fields:

5. Click International transfer details (optional) and complete the additional fields as follows:

6. Click Add account.

Your account is added to the list.

This is how your trade partner will see your bank details in a trade:

For more information, read our tips on how to buy cryptocurrency with bank transfers and how to manage your bank details in your profile settings.

When trading cryptocurrency on Paxful, note that some payment methods in the marketplace are restricted to specific currencies. Find the list of all restrictions in the table below.

Additionally, check our guides on how to create offers to sell or buy cryptocurrency.

Bitcoin prices vary on each exchange platform. However, Paxful provides users with the flexibility to set Bitcoin rates for their offers. Creating an offer on Paxful has an option to choose a market source of Bitcoin rate and an option to select a price point. 

When you create an offer to buy or sell bitcoin, you can decide whether to use the regular rate offered by Paxful or select one of the most popular exchange platforms from the list in the drop-down list. The price point is also flexible.

Offer bitcoin price = source price + margin %

On step 2 (Profit margin and trade limits) of the offer creation flow, do the following:

1. Click Switch to advanced mode under Percent above market rate your offer will list at.

Advanced mode section appears.

2. Select an exchange platform from the Custom Price source drop-down list.

3. Select a price point from the Select a price point to use drop-down list.

Your custom bitcoin price is set. Continue with the offer flow.

Check our common questions about price equations for more information.