Buying Bitcoins

  • Buying bitcoins

    Bitcoin is very exciting and we are very happy that you are taking this journey with us.

    Before you can buy, you must first create an account on Paxful. Paxful provides all of our users a free Bitcoin wallet upon sign up. Once you sign up, you will be assigned a wallet automatically.

    This guide will help to find existing offers to buy bitcoin. If you want to create your own offer, please see our article on creating offers

    Video

    Here’s a short video on how to buy bitcoins instantly:

    Step 1 Setting up search requirements

    1. Log in to your Paxful account and click Buy Bitcoin.

    Buying1.png

    The Buy bitcoin page appears.

    2. Click Show All or Any payment method field and select your preferred payment method to buy bitcoin on the dialog box that appears.
    Alternatively, click VIEW OFFERS FOR ALL PAYMENT OPTIONS to see the list of all payment methods available.

    3. Click Any currency and select your currency from the list. Enter the amount you want to trade in the Amount field.
    You can leave the Amount field empty if you do not have any specific amount in mind.

    4. Select your country from the Location list.

    5. Click SEARCH FOR OFFERS. The offer list is updated according to your search requirements.

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    Step 2 Finding an offer

    1. Browse through the list of offers.
    The list begins with offers that have:

    • Sellers with the best rating and reputation.
    • Sellers who are the most active on the platform and are ready for instant trade.
    • The most profitable discounts or margin.

    Check the tags and labels for additional information about an offer. When you find an offer you like, click Buy.

    Buying3.png

    Note: Your trade hasn’t started yet, at this point.

    The Offer page appears.

    Study all details of the offer such as:

    • Buying limits — is the offered amount neither too low nor too high?
    • Seller’s rate — does it look profitable for you?
    • Time limit — will you manage to execute the payment within this timeframe?
    • Offer terms — is the seller requesting additional documents or having specific requests as part of the trade procedure?

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    2. Enter the amount you are ready to trade in the Fiat currency field or BTC field. Click BUY NOW.
    You can click Take a Tour to receive a walk-through of the process in case you have any questions or doubts.

    Buying5.png

    The Trade chat page appears.

    Note: At the moment when the trade starts, the bitcoin rate is fixed and will not fluctuate.

    Step 3 Trading

    1. Discuss the necessary details with your partner using our trade chat and follow their instructions carefully.

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    2. Make the payment.
    After making the payment, click Paid.

    Buying7.png

    The Confirmation dialog box appears.
    3. Click Yes, I have followed all the instructions above.

    Note:

    • You can always cancel the trade by clicking Cancel.
    • In case of any trouble or disagreement, click Dispute to invite our moderators to investigate the case.

    The seller releases BTC from the trade escrow to your Paxful wallet. The trade is completed successfully. 

    Tip:

    • After the seller of bitcoin has released funds from the trade escrow into your Paxful wallet, consider leaving feedback. This helps other traders to understand who they are dealing with.
    • You can click Click to add Username to your contacts and find them easily to buy bitcoins again to find the user easily in the future. This will help you to create your own trading community with users you trust.
    • If you need a public receipt of the BTC transaction, click Public receipt on the bottom of the page.

    Check our tips for buying bitcoin for more information. In case if you want to sell bitcoins, explore the following guide.


  • Tips for buying bitcoins

    Buying bitcoin can be tough at first but here are some tips to ease you into buying bitcoin safely, and quickly. 

    To get you started, here are a couple of tips to consider: 

    1. The minimum trade amount on Paxful.

    If you’re buying bitcoin, the current minimum is 10 USD or its equivalent in other currencies. If you’re selling, then the minimum is 0.001 BTC.

    2. The seller’s reputation and activity.

    A seller’s reputation is displayed in green with a + before it. For example, +1305/ -1 means that the user has 1305 good feedback scores from buyers and only 1 negative feedback.
    Pay attention to each type of feedback: positive, neutral and negative.
    For example, despite having more than 10,000 positive feedback scores and 1000 negative feedback, you should still be cautious about such a user. Pay attention to the percentage of negative feedback in relation to the negative and positive ones. Also, do not forget to check for how long a user is present on our platform.
    It is also much better if the seller is ID-verified. This means that we have checked his documents and background.
    Additionally, check when the seller was last seen online on Paxful. This will help to make sure that you will have a quick trade without any delays from the seller’s side.
    Click on the seller’s username to open their profile for more background information on them.
    reputation.png
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    3. Always read the terms of the offer before you start a trade.

    Sellers should mention what they expect and what you will need to provide. For example, for gift cards, many sellers require a receipt showing that the gift card was bought legally and also to establish that you are indeed the owner of the gift cards. If this information is requested and you cannot provide it, then it is better not to proceed with the trade. If you can provide all the requirements, then make sure you have everything ready before you start the trade.

    4. Be aware of the price.

    The bitcoin price on Paxful is never equal to its official market rate as sellers charge a fee to convert fiat currency into bitcoin. The price of the fee varies among sellers and depends on who you buy from. So be on the lookout for the best deals. The offer page always includes the rate of each seller. What should interest you the most is how much you get on dollar. The higher the number, the more profitable the trade will be for you.
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    5. Read the seller’s instructions.

    These are the more specific instructions that are presented to you right after you have started the trade. They’re usually displayed at the very beginning of the trade chat. If at any point you need help clarifying or complying with an instruction, feel free to ask the seller in the trade chat.

    6. Click the Paid button only when you have actually paid.

    Once you’ve clicked the Paid button, the countdown timer stops and the order can no longer expire. This is important because if you had sent the seller the payment info such as a gift card code and the offer expires, then the escrow is released and you won’t get your bitcoins. The Paid button also provides security from dishonest or forgetful sellers. If you click the Paid button and you haven’t paid, the seller might think you’re a coin-locker or someone trying to scam them. Be sure to click the button only once you’ve paid to prevent complications.

    7. Brokering gift card codes is strictly prohibited on Paxful.

    Brokering is when you buy a gift card code from someone, thinking you can sell it later to someone else. Even if you checked the code when you bought it, the person who sold you the code can use it anytime without your knowledge, and this is why it is against the Paxful Terms of Service. If you keep trying to give sellers used codes, you will be reported and banned from trading on Paxful as it is not only a waste of your own time but also that of others. Remember to only use gift cards you have bought yourself.

    8. Using third parties for making payments is not allowed.

    You must be the actual payer and be the original owner of the submitted payment (Owner of the gift card, credit card, bank account, an account of online payment platform). Being a middleman in paying for bitcoins is not allowed and can be considered as a scam.

    9. Always trade for the whole amount of the gift card.

    If you have a $50 gift card, then you can’t trade for a fraction of that (ex. Asking someone to take only $33 only out of your $50). Note that the seller can only take the whole amount so if you start order for $33 and he takes $50, the only way to get your change back in bitcoin is by starting a new trade for the difference. Seller’s ranges may not meet that amount or the seller may take down their offers or go offline.

     10. Never ask the seller to release the bitcoins first.

    This is grounds for an instant ban as it indicates a scam. We have a trade escrow service so you know the bitcoins are there and waiting for you once you complete the payment.

     11. Be polite to sellers.

    They go through a lot of tough customers and being polite can save you a lot of time. Being polite is about a lot more than your language, it’s about following their instructions as well. Note that if there is a dispute, the moderator will take language into account.

     12. Not Interested? Cancel!

    If you are no longer interested in the trade and have not yet paid the seller, feel free to cancel the trade. It will free their escrow and let them continue to trade with others who are interested. If you don’t cancel the trade and leave it hanging, the seller will have to file a dispute or report you, which will probably result in you getting negative feedback. You can see all your active open trades on your dashboard. Click Chat to open the trade, and click Cancel to cancel them.
    Also, remember that any price negotiation is strictly forbidden. If you do not like the offer, do not insist on changing the price in the same trade. Just start a new trade with new values to avoid any disputes or misunderstandings with the seller.

  • Buying bitcoins with gold

    Gold is one of the oldest known payment methods in the world, and we are happy to offer you an opportunity to use gold to buy bitcoin. Here’s everything you need to know about trading with gold. 

    Before trading

    Before you start buying bitcoin with gold, make sure you have a trustworthy source for the gold. One of the ways to obtain gold is to order it on a website and have it shipped to a specific address. If you decide to use your own private source or to deliver the gold in person yourself, you still must ensure minimal risk.

    When you try to pay with gold to buy bitcoin, your potential trade partners may request the following as proof to validate the transaction:

    • Proof of purchase (a receipt).
    • Certificate of authenticity for the gold item.
    • Photo of your ID.
    • Photo of the actual gold item you are offering.
    • The tracking number issued by the parcel service (in case the gold is being shipped to them directly).

    Trading 

    Searching for an offer

    The first step to buying bitcoins with gold is to look for an offer that accepts this type of payment. You’ll also need to enter the amount you wish to purchase and the currency you prefer.

    Choose the best rate of bitcoin to have the highest profit possible. Also, pay attention to the reputation of your potential trade partner and choose the location carefully, to ensure that you can deliver the gold to your trade partner. And finally, read through the offer terms and trade instructions carefully. Note that bitcoin sellers may request additional verification and have other specific requirements for verifying proof of payment.

    Talk to your trade partner in the trade chat. Clarify how you will deliver the gold and whether your trade partner is okay with what you are offering. 

    Tip:

    • Prefer public places for trades in person.
    • Use trackable shipping methods for delivery by mail.

    Creating an offer

    To buy bitcoin with gold, you can also create your own offer.
    Here are a few things to keep in mind:

    • Set a margin you find profitable and agreeable as no negotiations are allowed during the trade.
    • Write clear offer terms and instructions.
    • Be clear about what proofs of payment you are willing to present for the gold you possess.
    • For in-person trades, be very clear about the meeting location and exchange procedure.

    Once you’ve created and published your personalized offer, wait for a seller to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner on the trade chat, and proceed with the trade accordingly.

    Completing a trade

    Once you have provided all the documents requested by the bitcoin seller, click Paid. From this point, you will have 21 days to deliver the gold to the trade partner whether by post or in person. If the seller does not confirm receiving the gold within this timeframe a dispute will start automatically and our moderators will step in for assistance.

    Note: Calculation of 21 days starts from the moment the trade is marked as Paid.

    The last step will be for the bitcoin seller to confirm receiving the payment. Please be patient because this may take some time. Once the seller has confirmed the payment, they should release the bitcoins to you and the trade will be complete. 

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    ID and address verification

    Another important aspect to consider is your ID and address verification. You must complete your ID verification and address verification to trade with gold. This verification is important to protect our bitcoin sellers from any fraudulent activity. Therefore, it is not possible to trade bitcoin for gold or vice versa without being fully verified on Paxful.

    Note: Full verification is mandatory for offers and trades that start from 50 USD.

    See our step-by-step guide on how to buy bitcoin and tips on how to buy bitcoins.

  • Buying bitcoins with bank transfer

    Bank transfers are a popular payment method on Paxful. This article will show how easy it is to buy bitcoins with bank transfers.

    Before trading

    Before you start buying bitcoin with bank transfers, make sure that you have your bank account set and ready to make transactions. Find out if you have a transaction limit or geographical restrictions set on your bank account. Also, consider using a bank that can easily provide proof of transactions with all details visible on one page or pdf file.

    The required details are: 

    • Account holder’s first and last name.
    • Bank’s name and logo.
    • Transaction date, time and status.
    • Recipient’s account number and full name.

    Trading 

    Searching for an offer

    The first step to buying bitcoins with bank transfers is to look for an offer that accepts bank transfers as payment. You’ll also need to enter the amount you wish to purchase and the currency you prefer.

    After you find a suitable offer, be sure to read the offer terms before opening the trade. This will show you a brief summary of what the seller will be requiring from you in regards to payment.

    Once you have started the trade, a more detailed set of instructions will appear in the trade chat. These are called trade instructions. In some cases, sellers will already have their bank information on the offer instructions but if they don’t, feel free to request them for their bank information.

    Creating an offer

    To buy bitcoin with bank transfers, you can also create your own offer.
    Here are a couple of tips for your bank transfer offer:

    • Set a margin you find profitable as no negotiations during the trade are allowed.
    • Write clear offer terms and instructions.
    • Make it clear as to who will be bearing the transfer fee if any.

    After creating and publishing your personalized offer, wait for a seller to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner and transfer funds to the account provided.

    Completing a trade

    Once you have paid the seller and uploaded proof of your payment, click Paid. Your payment is not confirmed unless you click Paid and if you forget to do so, the trade will eventually expire and the bitcoins will go back from the trade escrow to the seller.

    The last step is for the seller to confirm the payment. Please be patient because this may take some time. Once the seller has confirmed the payment, they should release the bitcoins to you and complete the trade. 

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    Here are some more tips on how to buy bitcoins on Paxful.

     

  • Buying bitcoins with debit/credit cards

    On Paxful we provide an option to buy bitcoins with debit or credit cards, including prepaid cards. This article gives you an overview of buying bitcoins using any of the supported cards. 

     

    Before trading

    Before buying bitcoin with your debit or credit card, please make sure that you have sufficient funds on it and that payments will not be blocked due to a daily limit or any geolocation restrictions. 

    Trading

    Searching for an offer

    The first step to buying bitcoins with debit/credit cards is to look for an offer that accepts that specific card type you have. You’ll also need to enter the amount you wish to purchase and the currency you prefer.

    After you have found a suitable offer, be sure to read the offer terms before opening the trade. This will show you a brief summary of what the seller will be requiring from you in regards to payment.

    Once you have started the trade, a more detailed set of instructions will appear. These are called trade instructions. What the seller will require from you will vary depending on which specific payment you’ll be using.

    Creating an offer

    To buy bitcoin, you can also create your own offer.
    Here are a couple of tips:

    After creating and publishing your personalized offer, wait for a seller to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner and finalize the payment.

    Completing a trade

    Once you have paid the seller and uploaded proof of your payment, click Paid. Your payment is not confirmed unless you click Paid and if you forget to do so, the trade will eventually expire and the bitcoins will go back from the trade escrow to the seller.

    The last step is for the seller to confirm the payment. Please be patient because this may take some time. Once the seller has confirmed the payment, they should release the bitcoins to you and complete the trade. 

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    Here are some more tips on how to buy bitcoins on Paxful.





  • Buying bitcoins with online wallets

    There are a variety of online wallets such as PayPal and Skrill that you can use to buy bitcoins on Paxful. This article gives you an overview of buying bitcoins using any of the supported online wallets. 

    Before trading

    Before buying bitcoin with your online wallet, please ensure that you have sufficient funds on it and that your transaction will not be blocked due to your daily limit or other geographical restrictions. 

    Trading

    Searching for an offer

    The first step to buy bitcoins with online wallets is to look for an offer for the online wallet of your choice. You’ll also need to enter the amount you wish to purchase and your preferred currency.

    After you find a suitable offer, read the offer terms before opening the trade. This will show you a brief summary of what the seller requires from you regarding the payment.

    Once you have started the trade, a more detailed set of instructions will appear. These are called trade instructions. The seller’s requirements may vary depending on the online payment you’re using. For example, online wallets such as PayPal, Skrill, and Neteller will normally require an image of your ID.

    Creating an offer

    To buy bitcoin with online wallets, you can also create your own offer.
    Here are a couple of tips for your offer:

    • Set a margin you find profitable as no negotiations during the trade are allowed.
    • Write clear offer terms and instructions.
    • Make it clear as to who will be bearing the transaction fee if any.

    After creating and publishing your personalized offer, wait for a seller to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner and transfer funds to the account provided.

    Completing a trade

    Once you have paid the seller and uploaded proof of your payment, click Paid. Your payment is not confirmed unless you click Paid and if you forget to do so, the trade will eventually expire and the bitcoins will go back from the trade escrow to the seller.

    The last step is for the seller to confirm the payment. Please be patient because this may take some time. Once the seller has confirmed the payment, they should release the bitcoins to you and complete the trade. 

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    Here are some more tips on how to buy bitcoins on Paxful.

See all 11 articles

Selling Bitcoins

  • Selling bitcoins

    Selling bitcoin is very exciting and we are very happy that you are taking this journey with us.

    Before you can sell, you must first create an account on Paxful. Paxful provides all of our users a free Bitcoin wallet upon sign up. Once you sign up, you will be assigned a wallet automatically. And finally, see how to deposit bitcoins to your Paxful wallet.

    This guide will help to find existing offers to sell bitcoin. If you want to create your own offer, please see our article on creating offers

    Video

    Step 1 Setting up search requirements

    Step 2 Finding an offer

    Step 3 Trading

    Video

    Here’s a short video on how to sell bitcoins instantly:

    Step 1 Setting up search requirements

    1. Log in to your Paxful account and click Sell Bitcoin.Selling1.png

    The Sell bitcoin page appears.

    2. Click Show All or Any payment method field and select your preferred payment method to sell bitcoin on the dialog box that appears.

    Alternatively, click VIEW OFFERS FOR ALL PAYMENT OPTIONS to see the list of all payment methods available.

    3. Click Any currency and select your currency from the list. Enter the amount you want to trade in the Amount field.

    You can leave the Amount field empty if you do not have any specific amount in mind.

    4. Select your country from the Location list.

    5. Click SEARCH FOR OFFERS. The offer list is updated according to your search requirements.

    selling2.png

    Step 2 Finding an offer

    1. Browse through the list of offers.

    The list begins with offers that have:

    • Buyers with the best rating and reputation.
    • Buyers who are the most active on the platform and are ready for instant trade.
    • The most profitable discounts or margin.

    Check the tags and labels for additional information about an offer. When you find an offer you like, click Sell.

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    Note: Your trade hasn’t started yet, at this point.

    The Offer page appears.

    Study all details of the offer such as:

    • Selling limits — is the offered amount neither too low nor too high?
    • Buyer’s rate — does it look profitable for you?
    • Offer terms — is the buyer requesting additional documents or having specific requests as part of the trade procedure?
    • Paxful fee — this fee depends on the payment method you choose.

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    2. Enter the amount you are ready to trade in the Fiat currency field or BTC field. Click SELL NOW.

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    3. In a dialog box that appears, click I understand the risk, proceed to sell bitcoin.

    4. A new caution dialog box appears. Confirm reading the warning by clicking I have carefully read this warning and accept the risk.

    The Trade chat page appears.

    Note:

    • When the trade starts, the bitcoin rate is fixed and will not fluctuate.
    • Bitcoins are moved from your personal Paxful wallet to the trade’s secure escrow.

    Step 3 Trading

    1. Discuss the necessary details with your partner using our trade chat and follow their instructions carefully.

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    2. Once your trade partner has made the payment, click Release bitcoin.

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    Double-check if the amount sent to you is correct. Confirm sending BTC to the buyer by clicking Release bitcoin in a dialog box that appears.

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    Note:

    • Only the buyer can cancel the trade.
    • In case of any trouble or disagreement, click Dispute to invite our moderators to investigate the case.
    • You can click Report a problem to file a report.
    • If the trade expires, you can reopen it by clicking Reopen escrow.

    You release BTC from the trade escrow to buyer's Paxful wallet. The trade is completed successfully. 

    Tip:

    • After a trade, consider leaving feedback to your trade partner. This helps other traders to understand who they are dealing with.
    • If you need a public receipt of the BTC transaction, click Public receipt on the bottom of the page.

    Warning: If your country is in the OFAC grey list, selling bitcoins requires you to verify your ID.

    Selling10.png

    Check our tips for selling bitcoin for more information. In case if you want to buy bitcoins, see the following guide.

  • Rules for selling bitcoins

    Being a Paxful seller can be very profitable if you follow some basic rules. To get you started, we’ve compiled a few rules to make selling bitcoin not only easy but safe and secure as well:

    1. Accept your responsibility for possible risks.

    We at Paxful do as much as possible to increase the level of security on our platform. However, you, as a seller, should accept all risks and liabilities that come with trading. It is up to you to protect yourself from malicious users and obvious scams. Check our security guide and safety tips for more information.

    2. Brokering gift card codes is strictly prohibited on Paxful.

    Brokering is when you buy a gift card code from a third party and resell it later to someone else. This goes against the Paxful Terms of Service and is strictly prohibited. This rule applies both to e-codes and physical gift cards. Read more information about gift card trades specifics.

    3. Be responsive to buyers.

    • If you are not at your computer, please deactivate all your offers. You can easily do it from your Dashboard. This will also help you avoid having your BTC locked in a trade escrow if a buyer starts a trade during your absence.

    • When a buyer starts a trade with you, say “Hi” and let them know you are ready to trade.
      Example: “Hi, I am ready, please follow the instructions and you can have your bitcoins in no time!“. This message may sound too simple and obvious. However, according to our statistics, a high number of canceled trades are due to an unresponsive seller. Please show to the buyer that you are ready.

    4. Maintain a civil tone with your trade partners.

    Offensive language and disrespectful tone are not allowed on our platform. Be understanding to buyers as some of them may lack trading experience. If you face any serious issue with your trade partner, do invite our moderators by starting a dispute.

    5. Write clear offer terms and trade instructions.

    • Have both offer terms and trade instructions in simple short bulleted or numbered list. Read more on how to write good offer terms and trade instructions. This is relevant when creating your own offer.

    • If you have special payment-related procedures that may delay the release of bitcoins for a longer period, make it clear for the buyer. This must be frankly stated in your offer terms and trade instructions. You must make sure that the buyer understands that the release of bitcoins may be reasonably delayed. Release time may not exceed the time stated in your terms. (Remember that Paxful advertises p2p service as instant.)

    • Write concise offer terms. The buyer sees offer terms before he starts the trade. It may contain important information about the trade.

      Example: uploading a photo of ID, uploading a cash receipt, accepting physical gift cards only, etc.

      Note that buyers avoid offers with complicated terms. Clear offer terms also give advantage in case of a dispute. Never leave this section blank while creating an offer.

    • Write clear trade instructions. Trade instructions are shown to a buyer once a trade starts. Instructions give additional guidance to your trade partner and should consist of clear steps.

    • Provide your customers with helpful aids and examples if necessary. For example, if you require them to upload a selfie with a photo ID, then put an example picture.

    6. Be aware of the minimum trade amount on our platform.

    It’s important that you know what the minimum trade amount set on Paxful. Currently, the minimum trade amount is 10 USD to buy bitcoins. If you are selling bitcoins, the minimum is 0.001 BTC.

    7. Do not use third parties for payments. 

    You are the person responsible for accepting and processing payments. If you have no control over the payment and you transfer responsibility to others, this can be considered as fraud. For example, in the case of bank transfer, you should be the account owner, in the case of altcoins, you should be the owner of the wallet, etc.

    8. Off-escrow trades are not allowed.

    It’s important that you do not give other users your contact information to do a trade outside Paxful trade flow. Paxful escrow must be used at all times or your account may be banned. By avoiding paying escrow fees to our platform while trading outside our escrow service, you expose your BTC to much higher risk as our investigation team will not be able to assist you in case of an argument.

    9. Price negotiations are strongly forbidden.

    A buyer of bitcoins must pay the exact price that is set for a trade. If during a trade both sides agree to change the amount, a new trade must be re-opened for the correct amount. Price negotiations within the same trade are against our Terms of Service.

    Check our guide on how to sell bitcoins on Paxful to have an overview of our trade flow.


  • Selling bitcoins for gold

    Gold is one of the oldest known valuables in the world, and one that has consistently increased in value over time, despite the changes in the economy. We are happy to offer you an opportunity to sell bitcoins for gold. Here’s everything you need to know about trading with gold.

    Before trading

    Trading

    Searching for an offer

    Creating an offer

    Completing a trade

    After a trade

    ID and address verification

    Before trading

    Before you start selling bitcoin for gold, make sure you have the means to check the quality of the gold before you make the payment. Whether you choose the gold to be sent to you by mail or delivered in person, you still must ensure minimal risk.

    Don’t hesitate to request any additional documentation or proofs such as:

    • Proof of purchase (a receipt).
    • Certificate of authenticity for the gold item.
    • Photo of your trade partner's ID.
    • Photo of the actual gold item.
    • The tracking number issued by the parcel service (in case the gold is being shipped to you directly).

    Trading 

    Searching for an offer

    The first step to selling bitcoins for gold is to look for an offer that accepts this type of payment. You’ll also need to enter the amount of gold you wish to purchase and the currency you prefer.

    Choose the best rate of bitcoin to have the highest profit possible. Also, pay attention to the reputation of your potential trade partner and choose the location carefully, to ensure that your trade partner will be able to deliver the gold to you. And finally, read through the offer terms and trade instructions carefully. 

    Talk to your trade partner in the trade chat. Clarify how the gold will be delivered to you and yourself decide whether you are okay with the product before proceeding. 

    Tip:

    • Prefer public places for trades in person.
    • Use trackable shipping methods for delivery by mail. 

    Creating an offer

    To sell bitcoin for gold, you can also create your own offer.
    Here are a few things to keep in mind:

    • Set a margin you find profitable as no negotiations are allowed during the trade.
    • Write clear offer terms and instructions.
    • Be clear about what proofs of payment you expect for the gold you are accepting.
    • For in-person trades, be very clear about the meeting location and exchange procedure.

    Once you’ve created and published your personalized offer, wait for a buyer to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner on the trade chat, and proceed with the trade accordingly.

    Completing a trade

    Once the buyer has paid you and marked the trade as Paid, they will have 21 days to deliver the gold to you either by post or in person. If you do not confirm receiving goods within this timeframe a dispute will start automatically and our moderators will step in for assistance. 

    Note: Calculation of 21 days starts from the moment the trade is marked as Paid.

    Once you’ve received the gold, you can release the bitcoins from the trade escrow. Click Release bitcoin button only if you are absolutely sure about receiving the payment. Remember that bitcoin transactions are final and irreversible.

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    ID and address verification

    Another important aspect to consider is your ID and address verification. You must complete your ID verification and address verification to trade with gold. This verification is important to protect our bitcoin sellers from any fraudulent activity. Therefore, it is not possible to trade bitcoin for gold or vice versa without being fully verified on Paxful.

    Note: Full verification is mandatory for offers and trades that start from 50 USD.

    See our step-by-step guide on how to sell bitcoin and our rules for selling bitcoin.

  • Selling bitcoins with bank transfers

    Bank transfers are a popular payment method on Paxful. This article will show how to sell bitcoins with bank transfers.

    Before trading

    Before selling bitcoin for bank transfers, make sure that you have your bank account set and ready to receive transactions. Find out if you have a transaction limit or geographical restrictions set on your bank account. Also, consider using a bank that can easily provide proof of transactions with all details visible on one page or pdf file.

    The required details are: 

    • Account holder’s first and last name.
    • Bank’s name and logo.
    • Transaction date, time and status.
    • Sender’s account number and full name.

    Trading 

    Searching for an offer

    The first step to selling bitcoins with bank transfers is to look for an offer that accepts bank transfers as payment. You’ll also need to enter the amount you wish to purchase and the currency you prefer.

    After you find a suitable offer, be sure to read the offer terms before opening the trade. This will show you a brief summary of what the buyer will be requiring from you in regards to payment.

    Once you have started the trade, a more detailed set of instructions will appear in the trade chat. These are called trade instructions. Buyers will always ask for your bank details. Read here how you can add and store your bank details in your profile and trade chat.

    Creating an offer

    To sell bitcoins for bank transfers, you can also create your own offer.
    Here are a couple of tips for your bank transfer offer:

    • Set a margin you find profitable as no negotiations during the trade are allowed.
    • Write clear offer terms and instructions.
    • Make it clear who will be bearing the transfer fee if any.

    After creating and publishing your personalized offer, wait for a buyer to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner.

    Completing a trade

    Once the buyer has paid you, marked the trade as Paid and uploaded proof of payment, double-check if the payment has been successful on your end.

    The last step for you is to release bitcoins from the trade escrow. Click Release bitcoin button only if you are absolutely sure about receiving the payment.

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    Here is some more information on how to sell bitcoins on Paxful.

     

  • Selling bitcoins with cash payments

    There are a variety of cash payments that you can use to sell bitcoins on Paxful. This article gives you an overview of selling bitcoins using any of the supported cash payments. 

    Before trading

    Before selling bitcoin with cash payments, here are a few things to consider:

    • Some payment methods such as Cash By Mail or Cash In Person, require full ID and address verification (for amounts higher than 50 USD per trade).
    • In case of some disputes, it is very difficult for Paxful to provide assistance be ready to file a Police report in such cases.

    Trading 

    Searching for an offer

    The first step to selling bitcoins with cash is to look for an offer that accepts cash as payment. You’ll also need to enter the amount you wish to purchase and your preferred currency

    When you find the offer that suits you, be sure to read the offer terms before starting the trade. This will show you a brief summary of what the buyer requires from you regarding the payment.  In the case of Cash In Person, the offer terms should provide a brief list of meeting preferences.

    After reading through the offer terms and confirming that you agree with the conditions, it’s time to start the trade. Once the trade has begun, a more specific set of instructions should appear for the meetup. Usually, for cash trades, buyers should promise to provide a teller receipt. If at any point during the trade you feel confused about the instructions, feel free to send a message to the buyer via trade chat. They should be able to help you with any questions that you may have. 

    Creating an offer

    To sell bitcoins with a cash payment, you can also create your own offer. Here are some things to consider:

    • Set a margin you find profitable as no negotiations during the trade are allowed.
    • Write clear offer terms and instructions.
    • Make it clear which proof of payment you require and how much time you need to confirm the payment.
    • In the case of Cash In Person, state clearly, where you want to meet.

    Tip: Prefer public places for Cash In Person trades.

    After creating and publishing your personalized offer, wait for a buyer to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner.

    Completing a trade

    For a Cash In Person trade, once all the details have been settled, it’s time to meet up with your buyer. Go to the specified location and collect the cash from the buyer. Once this is done, wait for the buyer to mark the trade as Paid. Now click the Release bitcoin button. 

    Note that in the case of Cash By Mail, the trade may require a lot of patience from both sides.

    With other cash payment methods, the payment process itself is usually quite simple. In any case, always make sure you have provided correct details to the buyer and collected all possible proof of receiving or not receiving the payment. 

    The last step for you is to release bitcoins from the trade escrow. Click Release bitcoin button only if you are absolutely sure about receiving the payment.

    After a trade 

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    Here is some more information on how to sell bitcoins on Paxful.

  • Selling bitcoins for debit/credit cards

    On Paxful we provide an option to sell bitcoins for debit or credit cards, including prepaid cards. This article gives you an overview of selling bitcoins using any of the supported cards. 

    Before trading

    Before selling bitcoin for debit or credit card, please make sure that you have means to check the balance on the card and that you are fully aware of how to use the funds as soon as possible. 

    Trading

    Searching for an offer

    The first step to selling bitcoins for debit/credit cards is to look for an offer that accepts that specific card type you have. You’ll also need to enter the amount you wish to purchase and the currency you prefer.

    After you have found a suitable offer, be sure to read the offer terms before opening the trade. This will show you a brief summary of what the buyer will be requiring from you in regards to payment.

    Once you have started the trade, a more detailed set of instructions will appear. These are called trade instructions. What the buyer will require from you will vary depending on which specific payment you’ll be using. 

    Creating an offer

    To sell bitcoins, you can also create your own offer.
    Here are a couple of tips:

    After creating and publishing your personalized offer, wait for a buyer to start a trade with you. Once a trade has started, you will receive a notification. Feel free to discuss all the necessary details with your trade partner.

    Completing a trade

    Once the buyer has paid you, marked the trade as Paid and uploaded proof of payment, double-check if the payment has been successful on your end. 

    The last step for you is to release bitcoins from the trade escrow. Click Release bitcoin button only if you are absolutely sure about receiving the payment.

    After a trade

    Once the trade is completed, you can leave appropriate feedback for your trade partner. Also, if you like trading with the user, you can add them to your trusted list

    Here is some more information on how to sell bitcoins on Paxful.





See all 10 articles

Offers

  • Creating offer to buy bitcoin

    To set your personal exchange rules and establish a flow of trades, you need to create your own offers. This guide gives an overview of how to create an offer to buy bitcoins on Paxful. If you are interested in existing offers of other Paxful traders, please see our guide on buying bitcoins.

    Before we begin, ensure you have created an account. Paxful provides a free Bitcoin wallet upon sign up. Once you sign up, you will be assigned a wallet automatically. 

    Note: In order to create an offer, you need to be ID-verified.

    Video

    Here’s a short video on how to create an offer:

    Step 1 Payment method

    1. Log in to your Paxful account and click Create an Offer.

    1.2.pngCreate an Offer page appears.

    2. Select Buy Bitcoin offer type.
    2.2.png

    3. Select a payment method.

    Choose how you want to buy bitcoin:

    • Select the payment group from the left box.
    • Choose the exact payment method from the list in the middle.
    • If you are not sure which group your payment method belongs to, you can also search for payment methods in the search bar. Simply start typing the word in the Search all payment methods field and an option will appear in the list. If your payment method has been registered already, it will appear for you to select it.

    3.2.png

    Note: Don’t see the payment method of your choice? Suggest a new one by clicking the Click here to suggest a new one link.

    4. Choose your currency from the Preferred currency drop-down list.

    4.2.png

    Note:

    • Only one currency per offer is allowed. 
    • With bank transfers, it is important to insert the bank name and the country where your bank account is registered. This will help to avoid any misunderstandings with your potential trade partners.

    5. Check if all details are correct and click Next step to proceed.
    5.2.png

    Step 2 Profit margin & trade limits

    1. Choose how much you want to earn on each purchase by inserting the number into the margin field.

    6.2.png

    Set a percentage according to the market price of bitcoin and your personal trading intentions. This percentage can be both negative and positive. You can read more about the margin here. You will see on the screen a clear explanation of how much you will earn according to the percentage selected.

    Note:

    • Do not set a very low or high percentage to attract customers and negotiate the price within a trade. It is against our Terms of Service.
    • Bitcoin sellers look for the best value + user rating. Choose the margin percentage that you think your target audience would value. A positive margin percentage is advised when creating an offer to buy bitcoin.
    • As a default, we offer a bitcoin price which is the average ask price between Coinbase, Bitstamp, Bitfinex. For more flexibility with bitcoin rate click Switch to advanced mode.

    2. Set offer trade limits by inserting numbers into Minimum trade amount and Maximum trade amount fields.
    7.2.png
    Here you can choose how much bitcoin in fiat currency you want to buy.

    Note: You can set a range or click Use exact amount to set the sum you are interested in. Once a trade is initiated, the exact trade equivalent in BTC is moved into escrow.

    3. Choose the offer time limit by inserting a number into the minutes field.
    8.2.png

    This indicates the amount of time you have to make the payment. If you do not click Paid before the payment window expires, the trade will be automatically canceled.

    4. Check if all details are correct and click Next step to proceed.
    9.2.png

    Step 3 Terms & instructions


    1. Choose offer tags from the Offer tags drop-down list.
    10.2.png

    Offer tags will appear close to the payment method name in the list of offers. It should be something which helps to personalize your offer, add additional information to it. 

    Example: All bank transfers, Instant payment, Long term buyer needed.

    Note: Can’t find the tag you’re looking for? Suggest a new one by clicking the Suggest a new one to us link.

    2. Create your offer labels. Type them into the Your offer label field.
    11.2.png

    Offer labels will appear under the payment method type and your tag. You can select more than one label. Labels are used to draw attention to the most important specifics of your offer. 

    Example: no ID verification needed, quick release, receipt required and more.

    Note: For Bank Transfers the bank name is used instead of a label.

    3. Write offer terms for sellers. Type them into the Offer terms for the seller field.
    12.2.png

    This info will be shown publicly in your offer. It should have short and clear details: do you want a seller to provide a photo of his ID? Is any receipt or other document needed? Do you want the payment method to be processed in a specific manner? Will you require a considerable amount of time to process the payment? Check more info here.

    4. Write trade instructions. Type them into the Trade instructions field.

    13.2.png

    Trade instructions will be visible once a trade has started. This should be a clear step-by-step guide for your potential trade partner. Read more information here.

    5. Choose if you need a verification filter for your trade partners by selecting the Verification checkbox.

    14.2.png

    Trading with verified users helps to avoid irresponsible users. However, the number of your potential trades will be lower as some of the users want to keep their privacy online.

    Optionally, click Advanced options for some additional settings:

    • Select a target country from the Target country drop-down list.
      You can choose countries where you would like to get your trade partners. 
    • Adjust offer visibility by selecting Show this offer only to users in your trusted list checkbox.
      Visibility can be set for your trusted users only. It is useful if you have a list of traders marked as trusted and you want to trade only within this group of people.
    • Set a minimum amount of trades required by typing a number in the Minimum trades required field.
      This is useful when you want to trade only with experienced Paxful users. Set a minimum you consider valid for you.
    • Set a fiat limit for new accounts by typing a number in the Fiat limit for new accounts field.
      You can use this option not to risk big amounts with users of a few trades and low reputation.
    • Set limitations by countries. Select an option from the Limitation by countries list and insert a country in the field below.
      You can make your offer visible or hidden to customers from specific countries. This is related to IP address and smart country detection.
    • Adjust Proxy/VPN limitations by selecting an option from the Proxy/VPN limitations list. You can choose whether to trade with all users or avoid those with VPN and Anonymizer.

    15.2.png

    6. Check if all details are correct and click Create offer to proceed.
    16.2.png

    Note:

    • You can always return to the previous step by clicking the Previous step button.
    • You can change and edit your offer later.
    • Offer cannot be changed once a trade has started.
    • Once your offer is created, you can check it on your dashboard. Use Vendor dashboard to edit and manage your offers.

    Your offer is created. Wait for sellers to start trades. 

    Check our Terms of Service and tips to buy bitcoin. In case of any issues, feel free to contact our Support.



  • Creating offer to sell bitcoin

    To set your personal exchange rules and establish a flow of trades, you need to create your own offers. This guide gives you an overview of how to create an offer to sell bitcoins on Paxful. If you are interested in existing offers of other Paxful traders, please see our guide on selling bitcoins.

    Before you begin, ensure you have created an account. Paxful provides a free Bitcoin wallet upon sign up. Once you sign up, you will be assigned a free wallet automatically. 

    Note: In order to create an offer, you need to be ID-verified.

    Video

    Here’s a short video on how to create an offer:

    Step 1 Payment method


    1. Log in to your Paxful account and click Create an Offer.

    1.2.png

    Create an Offer page appears.

    2. Select Sell Bitcoin offer type.
    2.2.png
    3. Select a payment method.

    Choose how you want to sell bitcoin:

    • Select the payment group from the left box.
    • Choose the exact payment method from the list in the middle.
    • If you are not sure which group your payment method belongs to, you can also search for payment methods in the search bar. Simply start typing the word in Search all payment methods field and an option will appear in the list. If your payment method has been registered already, it will appear for you to select it.

    3.2.png

    Note:

    • Note the escrow fee for the selected payment method.
    • Don’t see the payment method of your choice? Suggest a new one by clicking the Click here to suggest a new one link.

     4. Choose your currency from the Preferred currency drop-down list.
    4.2.png

    Note:

    • Only one currency per offer is allowed. 
    • With bank transfers, it is important to insert the bank name and the country where your bank account is registered. This will help to avoid any misunderstandings with your potential trade partners.

     5. Check if all details are correct and click Next step to proceed.
    5.2.png

    Step 2 Profit margin & trade limits

    1. Choose how much you want to earn on each purchase by inserting the number into the margin field.
    6.2.2.png

    Set a percentage according to the market price of bitcoin and your personal trading intentions. This percentage can be both negative and positive. You can read more about the margin here. You will see on the screen a clear explanation of how much you will earn according to the percentage selected.

    Note:

    • Do not set a very low or high percentage to attract customers and negotiate the price within a trade. It is against our Terms of Service.
    • Buyers often look for the best value and great seller ratings. Choose a profit percentage that you think your target buyers will find attractive.  A negative margin percentage is advised when creating an offer to sell bitcoin.
    • As a default, we offer a bitcoin price which is the average ask price between Coinbase, Bitstamp, Bitfinex. For more flexibility with bitcoin rate click Switch to advanced mode.

     2. Set offer trade limits by inserting numbers into Minimum trade amount and Maximum trade amount fields.
    7.2.png

    Here you can choose how much bitcoin in fiat currency you want to sell.

    Note: You can set a range or click Use exact amount to set the sum you are interested in. Once a trade is initiated, the exact trade equivalent in BTC is moved into escrow.

     3. Choose the offer time limit by inserting a number into the minutes field.
    8.2.png

    This indicates the amount of time your trade partner has to make their payment. If the buyer has not clicked Paid before the payment window expires, the trade will be automatically canceled.

    4.  Check if all details are correct and click Next step to proceed.
    9.2.png

    Step 3 Terms & instructions

    1. Choose offer tags from the Offer tags drop-down list.
    10.2.png

    Offer tags will appear close to the payment method name in the list of offers. It should be something which helps to personalize your offer, add additional information to it. 

    Example: All bank transfers, Instant payment, Long term buyer needed.

    Note: Can’t find the tag you’re looking for? Suggest a new one by clicking the Suggest a new one to us link.

    2. Create your offer labels. Type them into the Your offer label field.
    11.2.png

    Offer labels will appear under the payment method type and your tag. You can select more than one label. Labels are used to draw attention to the most important specifics of your offer. 

    Example: no ID verification needed, quick release, receipt required and more.

    Note: For Bank Transfers the bank name is used instead of a label.

    3. Write offer terms for buyers. Type them into the Offer terms for the buyer field.
    terms_for_buyer.png

    This info will be shown publicly in your offer. It should have short and clear details: do you want a buyer to provide a photo of his ID? Is any receipt or other document needed? Do you want the payment method to be processed in a specific manner? Will you require a considerable amount of time to process the payment? Check more info here.

    4.  Write trade instructions. Type them into the Trade instructions field.
    13.2.png

    Trade instructions will be visible once a trade has started. This should be a clear step-by-step guide for your potential trade partner. Read more information here.

    5. Choose if you need a verification filter for your trade partners by selecting the Verification checkbox.
    14.2.png
    Trading with verified users helps to avoid irresponsible users. However, the number of your potential trades will be lower as some of the users want to keep their privacy online.

    Optionally, click Advanced options for some additional settings:

    • Select a target country from the Target country drop-down list.
      You can choose countries where you would like to get your trade partners. 
    • Adjust offer visibility by selecting Show this offer only to users in your trusted list checkbox.
      Visibility can be set for your trusted users only. It is useful if you have a list of traders marked as trusted and you want to trade only within this group of people.
    • Set a minimum amount of trades required by typing a number in the Minimum trades required field.
      This is useful when you want to trade only with experienced Paxful users. Set a minimum you consider valid for you.
    • Set a fiat limit for new accounts by typing a number in the Fiat limit for new accounts field.
      You can use this option not to risk big amounts with users of a few trades and a low reputation.
    • Set limitations by countries. Select an option from the Limitation by countries list and insert a country in the field below.
      You can make your offer visible or hidden to customers from specific countries. This is related to IP address and smart country detection.
    • Adjust Proxy/VPN limitations by selecting an option from the Proxy/VPN limitations list. You can choose whether to trade with all users or avoid those with VPN and Anonymizer.

    15.2.png

    6. Configure your kiosk trade settings by selecting options from the list. To activate the Kiosk trade settings list, click Change settings.
    16.2.png

    Kiosk trades come from Paxful Kiosks implemented on partner websites. These kiosks enable the partner's customers to buy bitcoin from Paxful vendors from outside the Paxful platform. This means more incoming trades for you. These customers typically have no prior trades and have probably not created a profile or completed ID verification. You have an option to decide whether or not to allow such trades and set custom rules for them.

    7. Check if all details are correct and click Create offer to proceed.
    17.2.png

     

    Note:

    • You can always return to the previous step by clicking the Previous step button.
    • You can change and edit your offer later.
    • Offer cannot be changed once a trade has started.
    • Once your offer is created, you can check it on your dashboard. Use Vendor dashboard to edit and manage your offers.

    Your offer is created. Wait for buyers to start trades. 

    Check our Terms of Service and rules to sell bitcoin. In case of any issues, feel free to contact our Support.

  • Margin. How it works.

    To start trading on Paxful it is essential to understand how to use margin to create attractive and profitable offers. Margin can be set only by offer owner and it is fixed once a trade starts. Offer owner or vendor can buy or sell bitcoins for more than 350 payment methods available on Paxful. 

    Paxful provides an opportunity to set both positive and negative margin for each offer. 

    Positive margin: 

    Let's imagine you want to exchange your bitcoins for money directly. In this case, you create a sell offer for bank transfer. You decide that you want to earn 25% of the profit. In order to do so, you set a margin of 25%. As a result, a seller of bitcoins will get 125% of the transfer value.

    For example, trade for 100 USD bank transfer takes place. So 100 USD is 125%.

    The Bitcoin seller pays 100% to the buyer. Let's calculate how much is 100% from 125%:

    100/125 = 0.8

    This means that the buyer gets 0.8 USD worth of Bitcoin for every dollar of his bank transfer.

    In other words, the buyer gets 80 USD worth of Bitcoin, the vendor gets the 100 USD transfer value and saves 20 USD Bitcoin value from this trade.

    Please note: The escrow fee is always included in the total selling price. Escrow fee will be added to the margin percentage when a trade starts.

    Negative margin: 

    Let's say you want to create an offer to buy bitcoins for your gift cards. You decide to make your offer attractive to Bitcoin sellers and you are willing to set a negative margin of -5%.

    This makes it 95% of the total selling price.

    In an example of trade for 200 USD value gift card, the offer owner receives 190 USD of Bitcoin value. In this case, the seller will profit 10 USD per 200 USD or 5 USD per 100 USD.

    100/95 = 1.05 USD per 1 dollar - Bitcoin seller’s profit.

    Before choosing a margin for your offer, please consider margin limits set for specific payment groups.

    It is strongly forbidden to set margin only for advertising purposes or use margin to mislead customers.
     

  • Margin limits

    Paxful has margin limits for offers. These limits are valid both for offers to buy and sell bitcoin. 

    Sell offer maximum margin

    Offers to appear in the buy bitcoin section of the website to attract buyers.

    Payment group Margin
    Gift cards 80%
    Cash 30%
    Online wallets 50%
    Debit/credit cards 50%
    Bank transfers 40%
    Digital currencies 10%
    Gold 100%

    Buy offer maximum margin

    Offers to appear in the sell bitcoin section of the website to attract sellers.

    Payment group Margin
    Gift cards 80%
    Cash 30%
    Online wallets 50%
    Debit/credit cards 50%
    Bank transfers 40%
    Digital currencies 10%
    Gold 100%

     

    Note: Margin limits are set to maintain trade balance on the platform and to prevent market manipulations. Having a high offer margin (i.e. 100%, 200%,500%, 900%) that doesn't reflect the actual price that will be paid in trades is considered as fake advertising and is forbidden by our TOS.

  • Writing good offer terms

    On Paxful, you can create your own offers that suit your requirements and define your own set of terms and conditions for these offers. The offer terms are a short description of your requirements related to that offer, that are shown to your trade partner, before the trade starts. Offer terms are added in the third step of the offer creation flow. The key to creating good offer terms is being short and concise about what you expect from your trade partner. Here are some tips for writing good offer terms.


    Offer tags

    You can choose offer tags while creating an offer. These tags are basically keywords that appear on the public listing and can help draw attention to your offer at the very beginning. Use these offer tags wisely to give more details to your potential trade partner quickly, and to nudge them towards starting a trade with you. 

    Here are some examples of tags that might help the trade partner understand what you need: “ID required”, “Cash only”, “Receipt required”.

    Short and concise descriptions

    The aim of the offer terms is to make sure that the trade partner understands how they need to pay you before the trade begins. If the offer terms are not clear and easy to understand, users will likely cancel the trade as they may not be sure of the process. If the offer terms are too long, the user may either cancel the trade or start it without reading them. If your offer terms are short, clear and easy to understand, you will make it very easy for your trade partners. Try to be specific and to the point without overwhelming the trade partner. Also, remember to make sure that your offer terms are in line with Paxful's Terms of Service.

    What not to do:

    1. Don’t suggest trading off-escrow. Any suggestions to trade outside the platform are strictly forbidden and will get you banned from Paxful.
    2. Don’t mention personal contact information in your offer terms.
    3. Don’t give links to external sites or share URLs.

    Examples

    Examples of good offer terms:

    PayPal

    • Your PayPal account must be verified.
    • I don’t accept payment via credit cards, debit cards, and checks through PayPal.
    • You must show proof that the funds are already available in your PayPal balance.
    • Log in to your PayPal account and make a screenshot of the email.
    • You must provide a link to your Facebook Profile.
    • I will need you to send me a screenshot of proof that the funds came from your PayPal balance.
    • Funds must be sent in the form of Goods and Services.
    • I have the right to stop trading with anyone if I suspect fraud. I will report you and do my best to have you removed from Paxful.

    Western Union

    • Cash payments only.
    • The details for Western Union payment will be provided when you start the trade.
    • Send a clear picture of the receipt.
    • No third-party deals.

    SEPA

    • This is a trade for an EU SEPA bank transfers. If you don’t have an EU bank account, this trade is not for you.
    • I want first-time traders to upload their ID.
    • The name on the identification should match the name on the bank account used to send the money.
    • The BTC will be released once payment is received. If you want to buy more BTC than I have already available, take into account it takes about half an hour for me to add more BTC to my wallet.
    • I reserve the right to ask for additional verification if I suspect you are not the person on the ID presented. However, you have the option to refuse further verification, in which case the trade will be canceled and I will send the funds back to the bank account it came from.
    • Users with brand new accounts must provide a selfie holding up their ID next to their faces.

    iTunes gift cards

    • This offer is for iTunes gift cards only, and not Apple Music cards.
    • Physical cards only, e-code pictures or codes will not be allowed.
    • Cards worth 100 USD or less only!
    • You must upload a picture of the card. Photoshopped or edited images will get you reported.

    Amazon gift cards

    • I accept only physical Amazon Gift cards that were purchased with cash.
    • Have a photo of the physical Amazon Gift card (backside with the codes clearly visible).
    • Have a photo of the receipt confirming the card was purchased with cash. Cards bought with debit will not be accepted!
    • The cards must be traded for their full value. For example, if you have a card worth 100 USD, you cannot ask me to use only 50 USD from it.

    Read more on our rules for selling bitcoins, tips for buying bitcoins and our guide on writing good trade instructions.

  • My offer is not publicly visible

    After creating your offer to buy or to sell bitcoins, there are specific requirements for your offers to become visible to other Paxful users. 

    Offer to buy bitcoin

    For your offer to be visible on the Sell Bitcoin page for potential sellers, you need to be ID-verified and have at least 0.02 BTC in your wallet on top of the minimum amount in your offer. 

    Example: 

    You’ve created an offer to buy bitcoins with bank transfer for $100. It will only be visible if you have $100 + 0.02 BTC in your wallet. The BTC amount is available to withdraw at any time but once the balance goes below this amount, your offers disappear from the public list and can be seen only if you share a direct link with a user.

    Offer to sell bitcoin

    For your offer to be visible on the Buy Bitcoin page for potential buyers, you need to be ID-verified.

    You can pass the verification process from your profile. In case of additional questions, check our ID-verification guide. 

See all 10 articles

Trades

  • Paxful escrow

    Paxful escrow is there to keep your bitcoins safe. So how does the escrow work? 

    Paxful is a peer-to-peer bitcoin marketplace, a place where people can meet and safely exchange bitcoin for over 300 payment methods. Our vendors create offers with the terms they require and set a price. Once a buyer finds an offer that suits him, the trade begins. This automatically triggers the bitcoins from the vendor’s wallet to be reserved on a safety deposit account (escrow), where it will be held until the transaction is complete.

    When both the buyer and the vendor have verified that the transaction has been confirmed and all the terms have been met, the money will be released to the buyer’s wallet.

    If the buyer decides that he does not want to purchase the bitcoins he can simply cancel the trade and bitcoins will be returned back on the seller's account.

    If at any point there is a disagreement between the buyer and the vendor, the process moves along to dispute. Our moderators will then step in and investigate all the info and take into consideration all the details available and make the decision of who deserves the bitcoins. Most transactions go through without the need for dispute, but with Paxful being a peer-to-peer marketplace, there will always be users that will try to take advantage of others. This is why we have a 24/7 dedicated customer support team. Your business and money are our top priorities, and we do all that we can to keep them safe.

  • Paxful trades flow

    All Paxful trades flow the same way.

    Generally, the steps to all Paxful trades are the same. If you familiarize yourself with the process, it’ll make trading on Paxful a lot easier.  

    Step 1. Find or Create a suitable offer

    These offers are shown in the best way possible: according to your preferences. All the things you input on your search bar (as well as the reliability of other users) are all taken into consideration when you are showed the offer list. 

    If you’re selling bitcoins, you’ll be the one to create the offer.

    Step 2. Open trade for the amount you wish to pay

    Choose the best offer for you! Look for offers that have reliable potential trade partners and that have a good price.

    In the case of selling bitcoins, you’ll have to wait for someone to choose your offer.

    Step 3. Read/Write the trade terms and instructions

    The offer terms and trade instructions are one of the more essential parts of the offer as they contain detailed requirements that the buyers will have to comply with.

    Step 4. Talk to your trade partner for more information

    If there are any confusions during the trade, feel free to send your trade partner a message. The last thing you’d want is a miscommunication.

    Step 5. Provide/Confirm payment

    It is now up to the buyer to follow the offer terms and instructions VERY carefully (ignoring offer terms and instructions may become a disadvantage in case of a dispute). Remember that you can ask questions and talk to your trade partner via trade chat.

    If you’re the buyer and you’ve provided your payment (according to all the requirements of the vendor), be sure to mark the trade as paid and wait for the vendor to release the bitcoins.

    If you’re the vendor and the buyer has provided the payment, be sure to confirm if the payment is valid. NEVER release the bitcoins until you’ve made sure that the payment is good.

    Step 6. Wait for the bitcoins to be released/ Release the bitcoins

    As a buyer, your job is done as soon as you provide all that the vendor needs. You just need to wait for the bitcoins to be released from escrow.

    As a vendor, be sure to release the bitcoins as soon as you’ve confirmed the payment. As soon as the buyer marks a payment as complete, it keeps the trade from expiring automatically. It is your duty as the vendor to automatically release the bitcoins from escrow as soon as you verify the payment. If you don’t release they bitcoins, they will remain in escrow.

    Step 7. Leave feedback

    Leaving feedback plays an important role in Paxful’s reputation system. It’s important that you leave appropriate feedback for every trade that you do.

  • Trade status

    Trade statuses determine the progress of your trades. 

    Each trade on Paxful has a status. There are eight statuses your trade could possibly have:

    Active funded the trade is open, and funds have been transferred to escrow.

    Paid the buyer has marked the trade as paid.

    Expired every trade has a payment window for the buyer to make a payment. When the trade is funded, but the buyer failed to mark it as paid, the payment window expires.

    Cancelled the buyer/seller has willingly cancelled the trade.

    Dispute open either the buyer or the vendor has opened a dispute (a dispute can be started 3 hours after the trade was marked as paid).

    Successful the vendor has released funds from the escrow to the buyer’s wallet.

    Awarded seller a dispute has taken place, and bitcoins were awarded to the seller.

    Awarded buyer a dispute has taken place, and bitcoins were awarded to the buyer.

  • Writing good trade instructions

    Trade instructions are the more specific and detailed requirements that appear when the individual trade begins. These are the requirements that you set for when they pay you.

    Unlike the offer terms, you would want the offer instructions to be as detailed as possible. Give clear instructions of what you need from the buyer and explain the steps that lie ahead (such as info on documents such as receipts or photos you may require). Remember that user sees trade instructions when the trade starts, so here you can put the information that you want to provide after the user accepts the offer terms. Make sure that your instructions are in line with Paxful's Terms of Service.

    What NOT to do:

    1. Do NOT suggest to trade off escrow. Any suggestions to trade off-site are strictly forbidden and this kind of activity will get you banned from Paxful.
    2. Do NOT give any personal contact information.
    3. Do NOT give links to outside sites or share URLs. You must process the payment on Paxful.

    Examples of Trade Instructions:

    iTunes gift cards

    1. Please upload a picture of your physical card with the code SCRATCHED off and clearly visible. For blurry photos, please type the code into the chat also.
    2. If your card doesn’t mark the value, please tell me the denomination.
    3. Wait for me to check the card and release bitcoins and remember to click the “Mark as Paid” button.
    4. If for any reason you do not want to continue the trade with me, then cancel the trade so I can trade with others instead.

    Amazon gift cards

    1. Please upload a picture of your physical card with the code SCRATCHED off and clearly visible. For blurry photos, please type the code into the chat also.
    2. Upload a picture of the receipt showing that the card was purchased with CASH.
    3. Wait for me to check the card and release bitcoins and remember to click the “Mark as Paid” button.
    4. If for any reason you do not want to continue the trade with me, then cancel the trade so I can trade with others instead.

    Paypal

    1. Upload a picture of your FULL screen showing that the funds are already available in your PayPal balance and it is VERIFIED. Remember that you must show your FULL screen!
    2. Give me your PayPal email.
    3. Give me your Facebook Profile link.
    4. Show proof that your account is verified
    5. After you have done the above, I will then send you the email account to send funds to.
    6. Funds must be sent in the form of SERVICE, and I will send you the next steps.
    7. I have the right to stop working with anyone if I suspect fraud.

    Western Union

    1. Send the Funds Via Cash to the following NAME_HERE, ADDRESS_HERE etc…
    2. Provide me with the following info in the chat: sender name, sender city/state, sender phone number, MTCN code, and exact payout amount in USD or LOCAL CURRENCY
    3. Click the “Mark as Paid” button and wait for me to pick up the funds and release bitcoins.
  • Unresponsive trade partner

    Unresponsive trade partners are a common sight.

    Are you selling bitcoin and your buyer ends up not responding?
    Don’t worry because as long as the buyer has not clicked “Mark as Paid” then your bitcoins will be freed from escrow once the trade expires. If the buyer clicks “Mark as Paid” but you didn’t receive any payment, you can ask the buyer to cancel the trade as no payment has been provided. If the buyer won’t cancel then a countdown will appear. Wait for that countdown to finish then you’ll be able to click “Dispute”. Once a dispute has started, give time to the moderators to look into it. You should eventually be rewarded back the bitcoins. Note that verified vendors have an advantage here. 

    The same goes for buyers who started trade with the unresponsive vendor. If you have started trade and vendor seems to be offline or doesn’t reply to you the best you can do is cancel the trade and try your luck with the other vendor.  If the vendor was responsive, approved the payment and then become unresponsive, you need to “Mark trade as Paid” so that trade doesn’t expire. If the trade expires, the seller gets his bitcoins back from the escrow. If you forget to click on “Mark as Paid”, but payment has been already done then it’ll be much harder to get your coins.

    For more information on disputes, click here.

  • Potential risks when trading cryptocurrency

    Like with any other type of investment, there are risks that are involved with trading bitcoins on Paxful.

    It should always be in your best interest to protect your investment and part of protecting it includes familiarizing yourself with all the risks that come with it. If you familiarize yourself with all these risks, you put yourself in a better position of making a good profit on Paxful.

    Risks when buying bitcoins on Paxful

    If you are new, some of the dishonest users may use that to their advantage. Here are a few ways they can attempt to get at you:

    Vendors asking you to cancel the trade after you have paid

    A common tactic used by scammers includes them asking you to cancel the trade after you have paid. If you’re using a gift card and you upload all your gift card details, then you put yourself at the risk of giving them those details for free. They will then rip the value off of that card and if you cancel it, the bitcoins will be released from escrow and go back to the vendor.

    If a vendor ever asks you to cancel after you’ve paid, refuse to do so. Click “Mark as Paid” and open a dispute. The moderators will then investigate the trade and award the coins to whoever is in the right. Be ready to provide additional proof just in case the moderators need more. If you don’t click “Mark as Paid”, the trade will expire and the coins will go from escrow back to the vendor. Another tip for preventing yourself from having your card ripped is making sure that the vendor is present before uploading any documents and making any payments.

    Note that brokering of gift cards is against Paxful Terms of Service and is strictly prohibited. Make sure that you buy gift cards from the shop and you are the original owner of the gift cards. If you received a card as a gift, you must be able to reach the gifter at any time and ask for the receipt and additional information if it is needed. 

    Trading off escrow

    Many scammers will try to get you to trade outside of Paxful’s escrow. They will ask for your contact details and try to get in touch. If you trade off escrow, there’s no way to protect you. After you’ve made a payment, there are no guarantees that the seller will send you the bitcoins. Paxful’s escrow system is there to protect both the buyer and the seller.

    Risks when selling bitcoins on Paxful

    Just like buying bitcoins, there are also a few risks that you have to look out for when it comes to selling bitcoins on Paxful. Familiarizing yourself with these risks will help you optimize the offers you create.

    Reversible payment methods

    It’s important to know that some payment methods on Paxful are reversible (such as PayPal or credit cards). One common tactic that scammers use is to do trades with these payment methods and then later ask for a chargeback. For example, they would tell their credit card company that it was not them who made the transaction. In the instance of PayPal, they would say that they did not receive the goods. PayPal normally sides with the buyer first but you can submit your evidence and hope that they refund your money.

    So what do you do when you get a chargeback? The first step is to go to your vendor dashboard and click view past trades. Click the trade wherein you got the chargeback and you should be able to see the trade page. Scroll down and under your instructions, you should be able to see the receipt of the trade.

    Gift cards that have already been redeemed

    This is another common method that scammers use. Buyers would add gift card details and images that may have already been used. 

    It’s important that you NEVER release the bitcoin before you check the gift card balance. Make sure to redeem it and have it in your account before you release the bitcoins. Try not to wait too long as buyer may try to sell the card to another vendor at the same time. Usually, scammers will try to hurry you up by saying that they’re in a hurry and ask you to release the bitcoins already. Remember not to fall for that and make sure to ONLY release the bitcoins when you’re sure you have the gift card balance.

    Using a fake ID or a stolen credit card

    Credit card companies usually cover their users from fraud. In the case of a stolen card, they will always refund and chargeback the transactions. This is why it’s important to check the users’ identity and ask for a selfie to see if the two match. Beware of blurry images where the face and names might not be visible. If a user truly wants to buy bitcoin, they should be able to provide a decent enough photo. Although some might refuse to give ID as it is sensitive information, it’s up to you what you accept for the trade but keep in mind that the more evidence you have, the more leverage you will have against the scammer.

    The user is “very busy”

    The user is “very busy” is usually a red flag when you’re trading on Paxful. As mentioned earlier, some users might rush you into releasing the bitcoins quickly, telling you that the payment has already been made or that they are doing currently in the process of doing it. What happens is that the buyer gets the bitcoins, sends them quickly into a different wallet (outside of Paxful), and doesn’t even bother to make a payment. Be EXTRA cautious of users that say they are really busy. It may not always be the case that the user is a scammer, but keep your guard up at all times. Both parties buyer and seller must carefully follow trade instructions and finish the trade when all conditions that they agreed on were met.

See all 15 articles

Disputes

  • Why did I lose a gift card dispute?

    You could lose your dispute due to any of the following reasons:

    • Not providing valid evidence requested within 12 hours of the dispute.
    • Unable to prove that you are the original owner of the gift card. We do not advise selling a card that you did not originally buy. No brokering of gift cards is allowed.
    • Selling a used or invalid gift card.
    • A violation of the other party’s offer terms and/or trade instructions.
    • You redeemed a valid gift card and did not release the bitcoin.
    • Other violations of Paxful’s Terms of Service. 

    Warning: Some of these reasons could lead to you being permanently banned from our platform.

    Supporting the trade of gift cards for bitcoin is complicated. The guidelines we follow are to protect the Paxful community when a gift card trade is disputed.

    What to do during a gift card dispute?

    Paxful conducts thorough investigations to resolve gift card disputes, despite minimal support from gift card services. If you enter a dispute, you must be prepared to prove that you are the owner of the card. If you are not the original owner of the gift card, this makes proving the validity of the gift card very difficult. For this reason, sellers of bitcoin are highly favored in such disputes. 

    What do we ask for in gift card disputes?

    • A photo of the original gift card with your Paxful trade chat clearly visible in the background
    • A complete photo of the original receipt (no cut-offs)
    • For electronic codes (e-codes), an invoice of the original payment and video recording of your bank statement as proof of purchase
    • Proof of conversation with the gift card issuing company’s customer support
    • Any additional evidence as required by Paxful (Example: ID Verification)

    Note: Gift card disputes may take up to three weeks to resolve. Following the moderator's instructions and being responsive in the trade chat is important in resolving the dispute in a timely manner. Here’s a detailed article about the dispute process.

    As per our Terms of Service, we remind you that Paxful is not a licensed gift card vendor nor an authorized dealer of any gift card issuer - and brokering or reselling gift cards is strictly prohibited on our platform. Paxful understands that gift card disputes can be quite challenging and we are continuously working towards solutions to make the trading experience safe and secure for all our users.

  • Disputes

    Paxful offers an opportunity for our customers to freely trade bitcoin with each other. Although the vast majority of the trades go smoothly and successfully, there are cases that require the intervention of a third party our moderators. On Paxful we have our own dispute system through which we settle conflicts between our users in the best way possible. This article will give you an overview of the dispute resolution process. 

     

    Video

    Here’s a short and informative video on the topic:

    Cases to start a dispute

    There are different situations when you should consider starting a dispute with your trade partner. Here is the list of such cases you will find on our website:

    As a buyer

    • Payment issue You have followed the seller’s instructions, paid for the bitcoin, but the seller refuses to release the bitcoin to you.
    • Unresponsive vendor — You have made the payment but the seller has stopped responding to your messages and has not released the bitcoin to you.
    • Other — You can always start a dispute if you notice any violation of Paxful’s Terms of Service (link). For example: If your trade partner impersonates a Paxful moderator, attempts to steal your Paxful account details, forces you to continue a trade outside Paxful website, and so on. 

    As a seller

    • Coin-locker The buyer has marked trade as “paid” but is unresponsive and inactive.
    • Payment issue the buyer is active, is stating that they have made an attempt to pay you, but you see an issue with the payment.
    • Other — You can always start a dispute if you notice any violation of Paxful Terms of Service. For example: If one of the parties impersonates the moderator, attempts to steal your Paxful account details, or forces you to continue a trade outside Paxful website.

    Timeframes for disputes

    Although you can start a dispute and invite moderators to assist you with the trade, when you can do so depends on certain conditions as elaborated in the table below:

    Condition Bitcoin Seller Bitcoin Buyer
    Before a trade is marked as “paid”. Cannot start a dispute. Cannot start a dispute.
    A trade is marked as “paid” within five minutes from when it was started. Can start a dispute in 30 min. Can start a dispute in 3 h.
    A trade is marked as “paid” after more than five minutes since it was started. Can start a dispute in 3 h. Can start a dispute in 3 h.

    Note: You cannot dispute canceled or completed trades. In this case, you must start a new trade with the same user or report an issue by contacting Support.

    Steps to start and win a dispute


    1. In the trade chat, click Dispute.

    Dispute1.pngThe Dispute dialog box appears.

    2. Select a dispute reason from the list and explain what happened clearly in the text box below.

    Here are the dispute options for sellers and buyers:

    • Bitcoin seller: Coin locking, payment issue, other.
    • Bitcoin buyer: Unresponsive vendor, payment issue, other.

    For more info about dispute types, see Cases to start a dispute.

    3. Click Start dispute and check your trade chat for a message from a moderator.

    Dispute2.png

    4. Provide as much evidence as you can, such as:

    • Proof of payment (transaction receipt, a screenshot of payment, video proof)
    • Proof of ownership (transaction receipt, receipt from the store of the gift cards, online receipt,
    • Operation screenshots or video recording.
    • Phone call recording of a conversation with the third party’s customer support.
    • Any additional proof as requested by our moderators.

    The dispute will be investigated by our moderators and a decision will be made based on the evidence provided by both parties. Paxful moderators resolve disputes by evaluating trade terms, offer instructions, evidence of payment, trade chat interaction, user reputation, past trading history, as well as data submitted and or collected in accordance with the Privacy Policy.

    Note: 

    • Once you have submitted a dispute request, you do not have to contact our Support. Our moderators will definitely look into your case as soon as possible and reach out to you.
    • Dispute investigation is a complicated process and may take time (up to three weeks). We are grateful for your patience and understanding.
    • Don’t flood the chat with messages as it may hold up the moderator. Wait for the moderator to join the dispute for investigation.

    How to cancel your dispute?

    If you have started a dispute but changed your mind and want to cancel it, do one the following:

    • If you started a dispute as a seller and you see that the buyer has resolved the issue from their side, click Release bitcoins.
    • If you started a dispute as a buyer and you see that the issue has been resolved, click Cancel.

    Tip: To ensure the best solution possible, wait for a moderator and let them decide on how to solve the dispute.

    Reasons for losing a dispute

    If you lose a dispute, it could be for several reasons. The most common reasons are:

    • You were not able to provide clear reasons and evidence as requested by the moderator
    • The evidence you provided was not enough

    We also check the trading history of both parties to see if you were able to follow the trade instructions or offer terms of the previous trades. A decision is made only when the investigation is finalized to the moderator’s satisfaction. Read more here: Why did I lose a gift card dispute? 

    Read more on how to protect your funds from scammers in our security guide. If you trade with gift cards, check out these articles: Gift Card Trade Specifics.