ID verification step-by-step

Please check our video guide:

Here is a step-by-step guide that is aimed to help you verify your ID on Paxful.

Step 1


Log in to your Paxful account, hover over your username
 located on the upper right of the page and click “Settings.”

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Step 2


On the menu on the left side of the page, click “Verification.”

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Step 3


Insert your first and last name, your date of birth. Choose the appropriate issuing country and ID type you will be providing. Choose the expiry date.

Please note: All first names and middle names should be inserted into the field "FIRST NAME", all last names must be inserted into the field "LAST NAME". Examples: Elizabeth Flavia Mary Clifford. Elizabeth Flavia Mary goes to "FIRST NAME" and Clifford to "LAST NAME". Alfonso Ernesto Hernández López. Alfonso Ernesto goes to "FIRST NAME" and Hernández López is to be inserted as "LAST NAME". No punctuation is allowed.

Click on "Start Verification Process"

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Click on the "Start" button.

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Please note: From now if you want to change your ID type, you need to close the tab and start the process from the very beginning.

Step 4

Choose whether you want to take a photo of ID or to upload an existing file from your device.

Live Photo

You choose to make a live photo. Make sure your document is ready and follow the exact instructions on the screen. 

 Then click on “Take photo”.

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Give access to your camera on your browser!

Place your ID in the center of the screen and make sure all the necessary details are visible: your face, document number, your full name and more. Click on the camera sign.

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If the image is clear, not blurred, please click “Confirm”. If the photo is not successful, please click “Retake” and try again.

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For an ID card or Driving license, please do the same for the back side. In the case of a passport, continue to the next step.

Upload file

You choose to upload a file from your device. Click "Upload file". Make sure your document is ready and follow the exact instructions on the screen.IDstep5uploadfile_.png

Then click “Choose file”.

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Select a file from your device. Click “Choose another file” if you want to retry. If the file is correct, please click “Confirm”.kyc_check_photo_pass___.jpg

For an ID card or Driving license, please do the same for the back side. In the case of a passport, continue to the next step.

Step 5

Now let’s do face verification. Once you are ready, click “Start”.

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Look straight into the camera.

Make sure you are dressed up and have no glasses or a hat.

Follow the instructions by moving your face closer to the camera.

You need to fit your face into the oval frame.

In case of an error, click “Try again”.

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In case of success, your photo will be sent automatically to our Verification Team.

You’ll be notified about your application in just a few minutes! Check your notification inbox if your application has been approved or declined. You can also check your email inbox.

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Please note: We have a limit of 10 attempts within each 24h!

In case of any questions or issues, please contact: verification@paxful.com or  help@paxful.com

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