To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. You won't be able to create a new offer or start a new trade using restricted payment methods. If you have current offers using restricted payment methods, those offers will be deauthorized.
If you are temporarily living or traveling in a country where a payment method is restricted, but you have proof that the payment method belongs to you, please:
- Take a screenshot of the account that displays your name
- Provide proof that you are only temporarily in a restricted country, and proof of address or documentation from your country of origin
- Send the screenshots of the documents to our support team through PaxBot, our automated website helper.
Our team will review your information and contact you if they have additional questions.