Paxful escrow is there to keep your bitcoins safe. So how does the escrow work?
Paxful is a peer-to-peer bitcoin marketplace, a place where people can meet and safely exchange bitcoin for over 300 payment methods. Our vendors create offers with the terms they require and set a price. Once a buyer finds an offer that suits him, the trade begins. This automatically triggers the bitcoins from the vendor’s wallet to be reserved on a safety deposit account (escrow), where it will be held until the transaction is complete.
When both the buyer and the vendor have verified that the transaction has been confirmed and all the terms have been met, the money will be released to the buyer’s wallet.
If the buyer decides that he does not want to purchase the bitcoins he can simply cancel the trade and bitcoins will be returned back on the seller's account.
If at any point there is a disagreement between the buyer and the vendor, the process moves along to dispute. Our moderators will then step in and investigate all the info and take into consideration all the details available and make the decision of who deserves the bitcoins. Most transactions go through without the need for dispute, but with Paxful being a peer-to-peer marketplace, there will always be users that will try to take advantage of others. This is why we have a 24/7 dedicated customer support team. Your business and money are our top priorities, and we do all that we can to keep them safe.