Using automated trades for gift cards

Automated trades are specifically designed for trades using discount gift cards. This feature gives an opportunity to upload all necessary proofs of purchase and ownership before the actual trade starts. As a result, cryptocurrency sellers can avoid unresponsive trade partners. This guide will show how to use automated trade from both the cryptocurrency seller’s and cryptocurrency buyer’s perspectives.

Note: The automated trade experience is available for the following gift card types:

  • Amazon
  • eBay
  • Google Play
  • iTunes
  • Playstation
  • Steam Wallet
  • Xbox

Using Automated Trade as a cryptocurrency seller

Before a trade

To begin with, simply create an offer as usual. Choose Gift Cards as a payment method. The Preferred trade experience menu appears below. Click Automated trade to activate automated trade flow experience for your offer.

Choose-Automated-trade.png

Additionally, you can choose offer tags according to your needs, however, some offer tags will trigger certain corresponding changes to the offer flow. For example, the “physical cards only” offer tag will remove the option to upload e-codes to your trade chat. Selecting the “no receipt needed” tag, will remove the option to upload a proof of purchase from the trade flow, and the buyer will not be able to send this information to you before the trade starts. For more information on using offer tags in an automated trade, take a look at this article.

Tags.png

From this point on, follow our usual guidelines for offer creation.

During a trade


1. Once a trade has started, click View receipt in the trade chat.

ViewReceipt1.png

The receipt of purchase dialog window appears.

2. Review the proof of purchase and click Accept & Reveal Gift Card.

AcceptReceipt.png

The Gift card details box appears in the trade chat.

Note: You can click Decline & Cancel trade, to cancel the trade.

Tip: Click View original image for a better view of the picture.

 3. Click View card image to reveal the image of the gift card or Copy code to clipboard to use the gift card code.

ViewCard.png

4. After checking the validity of the gift card code, click Release, and follow the next steps as usual.

ReleaseCoin.png

Note: If you face any issues with the code, click Dispute to invite our moderators for an investigation.

Using Automated Trade as a cryptocurrency buyer

Note: 

  • Only one card can be used per trade. The card you have must match the value of your trade offer exactly.
  • Use a card in the same currency as stated in the offer terms.

1. On the offer page, click Submit gift cards.

Submitcards.png

A warning dialog box appears.

2. Read the warning messages with additional instructions and click Continue.

WarningMessage.png 

The Automated trade page appears.

3. To choose your card type, click on one of the options in the list.

ChooseType.png

Note: If your offer has a tag such as “e-gift cards only” or “physical cards only”, this step will be handled automatically.

 4. To upload a receipt for your gift card, click Upload receipt.

UploadReceiptStart.png

The Select Files to Upload dialog window appears.

SelectFile.png

5. Select the file and click Upload.

UploadReceipt.png

Note: If your offer has the tag “no receipt needed”, this step will be removed from the flow.

Warning: Make sure your gift card code is not visible on this image! Cryptocurrency seller can easily cancel the trade after viewing this picture.

 6. To upload a gift card image, click Upload image.

UploadImageStart.png

The Select Files to Upload dialog window appears.

SelectFile.png

7. Select the file and click Upload.

UploadImagelast.png

Note:  If you’re trading an e-card, this step is removed from the flow.

8. Enter the code into the Gift card code field, enter the card value into the Card amount field and click Save card & continue.

SubmitCard.png

Note:

  • Click Delete card to submit a different card.
  • Click Back to offer to return to the offer page.

The trade chat page appears. Wait for the cryptocurrency seller to view your receipt, check your card, and release crypto into your wallet.

trade-chat-page-buyer-view.png

Tip:

  • To view more information about your trade partner, click Details on the top right corner.
  • If your trade gets canceled, your gift card details are stored in our database. Before your next trade, click Submit gift cards and select one of your saved cards from the dialogue box that appears.

 SavedCards.png

Frequently Asked Questions

 

How can I chat with my trade partner?
If you are a buyer of cryptocurrency, the option to chat with your trade partner becomes available only after you click Submit card & start a trade, and the seller accepts your receipt and your card.
If you are a seller of cryptocurrency, the option to start a chat becomes available once you click Accept & Reveal Gift Card.
An opportunity to trade without trade chat was developed to protect users from potential bad actors on our platform who misused the trade chat and violated our Terms of Service
How many cards can I use during an automated trade?
Currently, you can use only one card per trade. An option to upload more than one card is coming soon.
The seller of cryptocurrency has used my code but hasn't released BTC. What to do?
If you think that your code has been redeemed, don't click the Cancel button! If the trade has been cancelled, contact our Support with a short description of the situation and the trade ID.
I have uploaded a card but I want to remove it from my trade. What I need to do?
On step 4 of the trade flow (Provide card code and value), click Delete Card, and your card will be safely removed from a trade.

See our article about gift card trades specifics. Also, check our guide on how to create an offer to sell cryptocurrency and our tips to buy cryptocurrency, in case if you want to buy cryptocurrency.

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