Unfortunately, Paxful cannot cancel or reverse your bitcoin transactions.
This is because transactions on the Bitcoin network are designed to be irreversible and we have no control over them. This applies in all cases:
- If you were hacked and someone sent out your coins.
- If you sent BTC to the wrong bitcoin address.
- If you released bitcoins in a trade by mistake.
- If you were scammed.
Once the bitcoins are sent out, they cannot be reversed. Please read our security guide to increase the protection of your funds.
If you still want to try tracking the bitcoin address you accidentally sent your BTC to, you can use tools like Block Explorer. If you accidentally released bitcoin to a trade partner or if you think another Paxful user has scammed you, feel free to contact our Support.